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SX-20 pause in call to TCS

Hi

I have a SX-20 integrated with a Cisco TCS, I make a call and start recording, but there is a function that allows me to stop the video (pause) and continue with the call.

They will know if there is a license which permits me or some settings.

  Thanks

Regards    

Everyone's tags (3)
1 ACCEPTED SOLUTION

Accepted Solutions

SX-20 pause in call to TCS

I think the E20 was the only device having a native control function for the TCS.

Why dont you check with your Cisco partner / cisco contact. If its not supported you

could initiate that they file a feature request.

If you get some other answer, please do not forget to update us here .-)

As the TCS has an API it might be possible to archive what you ask for via it

but it seems there is only the one for 5.0 published and at least I did not find

the word pause in it.

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify

1 REPLY

SX-20 pause in call to TCS

I think the E20 was the only device having a native control function for the TCS.

Why dont you check with your Cisco partner / cisco contact. If its not supported you

could initiate that they file a feature request.

If you get some other answer, please do not forget to update us here .-)

As the TCS has an API it might be possible to archive what you ask for via it

but it seems there is only the one for 5.0 published and at least I did not find

the word pause in it.

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify

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