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New Member

SX20 Dual diaply query

Hi All,

I have dual display and PR PAK ids for SX20, can somebody help me getting in the licenses for this please? In the license generator tool, what Serial number should I provide? Should I provide the serial number of CTS-SX20CODEC-K9 ?

Thanks

Bhavna

2 REPLIES
Cisco Employee

SX20 Dual diaply query

Hi,

I will suggest to send an email to licensing@cisco.com

They might be able to assist with this question

Regards, 

Tere. 

If you find this post helpful, please rate! :)

Regards, Tere. If you find this post helpful, please rate! :)
VIP Green

SX20 Dual diaply query

The serial number it is requesting is the serial number of the SX20 codec you wish to associate the licence to.

You should be able to read this off the codec itself, from it's web interface, or through TMS (if you have one).

But, yes, it will be the serial number of the CTS-SX20CODEC-K9.


Wayne
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Wayne
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