cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
250
Views
0
Helpful
1
Replies

SX20 Video Call Issue

pneithilath
Level 1
Level 1

Hi All,

Need your valuable suggestion/ advice for the below mentioned issue.

We are unable to make any video conferencing calls outside the country where possible locally in a newly installed SX20 Telepresence ( Upgraded recently replacing one Cisco/Tandeberg 6000 MXP unit) using an ISDN connectivity via a PRI link connected with a Siemens HiPath 4000 Ver 4 Rel 4.1 Telephone System.

Thank you and best regards,

Pratheesh

1 Reply 1

Anas Abueideh
Level 9
Level 9

Hi,

is your PRI is video enabled ? check with the provider for that

other thing, is audio call working ?

HTH

Anas

don't forget to rate helpful posts

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: