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New Member

Tandberg Edge 95 MXP Password Reset

Dears,

We are having a Tandberg edge 95 mxp that is not accessible through the network (no telnet/ssh), is there a way to reset the system to factory default using the remote control ?

7 REPLIES
Cisco Employee

Tandberg Edge 95 MXP Password Reset

If its just a matter of resetting the password you can reset the admin password with the remote control. Control Panel --> Security. You can default the settings from the "installation" via Control Panel (View defaults -> Reset Defaults) but I am not sure this qualifies as a "factory reset". Can you try a serial connection to the unit?

/Magnus

New Member

Tandberg Edge 95 MXP Password Reset

Thanks alot for your prompt responce,

Through the console, what are the needed setting for having access to the CLI and what command shall I type for factory reset or admin password reset?

Silver

Tandberg Edge 95 MXP Password Reset

Hi,

Baud rate
cable (9600, N,8,1) to data port 1, and open up a serial connection with the
codec.
The strict password can be disabled by entering the API command:
xConfiguration StrictPassword: Off

  Then enter the following command: xConfiguration SystemUnit
Password: , to set the password of the codec once again.

let usknow if it helps.

Regards

Ravi kr.

VIP Green

Tandberg Edge 95 MXP Password Reset

what are the needed setting for having access to the CLI

You need to have the Telnet and/or SSH service enabled to allow access to the CLI over the network.  You can find these on the Web interface under System Configuration, Misc, Services, or if you've managed to get access to the CLI via the serial interface, try


xConfiguration SSH Mode: On

xConfiguration Telnet Mode: On

what command shall I type for factory reset?

You can restore the default system settings via the remote control and the menu on the device.  In the Call Menu, press the Control Panel button, Go to Installation, View Default Settings, Restore to Default System Settings.

If you connect to the unit via the serial cable, or ssh/telnet, you can use the "defvalues" command: ie "defvalues set all" - please bear in mind that this will erase any option keys installed on the device so you may wish to take note of these first before doing so.  You could also try a "defvalues set factory" - this will also erase the eeprom and format the flash-disk.

what command shall I type for admin password reset? 

See Ravi's response above.

Wayne

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Please remember to rate responses and to mark your question as answered if appropriate.

Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.
f
New Member

Hi, I have a similar problem

Hi, I have a similar problem.

My question is: How effect a factory reset for Tandberg mxp 95 ? I tried Ravi Kr answer without results.

New Member

XConfig set defvalues factory

defvalues ?

usage: defvalues set [all/audio/factory]
-
WARNING 1: 'defvalues set all' will erase the option key.
WARNING 2: 'defvalues set factory' will erase the option key, erase
the eeprom and format the flash-disk. This may take several minutes.

OK

New Member

USB to Serial cable connected

USB to Serial cable connected to codec

Use Putty to log in

while in putty type:

xcommand defaultvaluesset level: 1

"wait"

xcommand defaultvaluesset level: 2

"wait"

xcommand defaultvaluesset level: 3

"wait"

Your done!

This will reset your Tandberg 95MXP password and bring you back to default settings.

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