Having an "all of a sudden" issue with a VTC Suite. Was working fine the other day. No changes to the system.
I have a Tanberg MXP6000 system with TTC08-1 front and rear cameras. The CODEC boots up fine. I can control the cameras (pan/tilt) but both are showing black video - even when using a presentation and PIP any of the cameras - the presentation shows, but the camera box is still black.
It might be a misconfiguration causing this or a camera issue.. Are you able to test a known good camera on the unit if you have other units? To identify any config issues we would need a xconf xstat output. If you cant share those to the public it might be a good idea to open a tac case.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...