On mine, I've left the other default out of the box layouts there and just added my new layout - which I've then defaulted all the local and remote layouts to (see screenshot below).
I don't have any issues with it changing/reverting following a reset or a call - it always uses my layout.
Wayne -- Please remember to rate responses and to mark your question as answered if appropriate.
PS - Also using TC7.0.2 and TC Console 6.2
PPS - I've had issues with TC Console 6.2 and TC7.1.1 (which includes the Heartbleed fix) where TC Console 6.2 doesn't want to talk to the codec at all / errors / can't upload layouts / etc. Might be something to keep in mind if you're considering upgrading. I've had to downgrade some of mine this morning to change some layouts, to then upgrade them back to TC7.1.1 again for the bug fixes.
Are you making the call natively from the c60, or do you use some other control system (Crestron, AMX, etc) to dial? If so, perhaps it's this other system that is resetting the layout following the call?
Did TAC ever resolve this? I am having a similiar issue where the Equal layout shows up even though it is configured as hidden. Once a custom layout is selected it is no longer listed. Maybe related to the test remote endpoint being Jabber (single screen)?
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