For every software release, there is always an encryted version and also a non-encryted version cause of requirements in some countries where encryption is not allowed.
If you have ordered the encryted version, the codec should be shipped with the encrypted version loaded.
If your codec has a non-encryted version loaded now somehow, and encrypted software is allow to be used in your country, then you need a release key for the encryted version for you to load the encrypted version to the codec.
For release key issues, you can check with the cisco licensing team. As long as you have a contract, you should be able to get a key.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...