Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

Third Party Endpoint fail to call CTS 3010

Hi All,

Im currently working on a POC with this 3rd part endpoint. The scenario going on is, this 3rd party endpoint want make a H.323 point-to-point call to CTS 3010 registered to CUCM v8.6. But the call never reach the CTS, does this has anything to do with TIP?

Previous scenario we tested was:

  1. 3rd party endpoint H.323 point-to-point to EX60 - SUCCESS
  2. 3rd pary endpoint H.323 multi-point to MSE - SUCCESS

Looking forward for opinion from you guys based on your experience dealing with 3rd party endpoint integrated with TP.

Regards,

Hidzwan

Everyone's tags (2)
2 REPLIES
Cisco Employee

Third Party Endpoint fail to call CTS 3010

Hi Hidzwan,

Do you have the full call path for this scenario from end to end?

The CTS won't support an H.323 call directly, is a VCS interworking this call?

What is the 3rd party endpoint we're using?

Can we make a SIP call that succeeds?

We'll probably need to get logs along the call path to see where the signalling isn't working if it's not getting to the CUCM.

Tyler

Third Party Endpoint fail to call CTS 3010

Dear Tyler,

First of all, thanks for your reply.

Here is my response to your reply;

  • Do you have the full call path for this scenario from end to end?

        - Don't understand this, is it something i can generate from anywhere to get the call path?

  • The CTS won't support an H.323 call directly, is a VCS interworking this call?

        - Yes, i have Internet VCSE in place as the gateway for H.323 call. Translated the H.323 to SIP and send the call   to CUCM.

  • What is the 3rd party endpoint we're using?

       - The brand called AVer.

  • Can we make a SIP call that succeeds?

       - No. Even the SIP calls failed (got dropped when we push answer button.

Thanks,

Hidzwan

367
Views
0
Helpful
2
Replies