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/tmp/hwfail: MEM:2045232 expected 4000000 kB

Hi!

Anyone seen such a failure before? I can picture that will be a RMA, ...

The bios check does not complain, but interesting enough it shows only 2gb of ram

(its a quite old one, but Iguess all VCS have at least 4gb).

~ # free

             total       used       free     shared    buffers     cached

Mem:       2045232    1093896     951336          0       9440     216396

-/+ buffers/cache:     868060    1177172

Swap:      9775516          0    9775516

its still reachable via ssh but the the main services fail to start.

Starting tandberg

/tmp/hwfail exists: TANDBERG application startup inhibited

opends: Hardware errors have occurred

Mon Jul  2 03:17:40 CEST 2012 S76opends startup Failed!

Starting credentialmanagerservermain.py

Starting policyservermain.py

Starting licensemanagerservermain.py

Starting provisioningd

Hardware errors have occurred. Not starting.

Mon Jul  2 03:17:43 CEST 2012 S77provisioning startup Failed!

Starting proxy-registrationd

Hardware errors have occurred. Not starting.

Mon Jul  2 03:17:43 CEST 2012 S77proxy-registration startup Failed!

I was able to bring it at least up.

Interesting enough that the hardware status failed and generated an incident.

Incident detail
Time2012-07-02 01:17:47 +0000
VersionX7.1
Build281648
Names42700
Systemxxxxxxxx
Serial number52Axxxx
Process ID
ReleaseTrue
User name
StackTraceback (most recent call last):
File "/bin/hwstatus.py", line 165, in run_add_status_command
urllib2.urlopen(request)
File "/lib64/python2.7/urllib2.py", line 126, in urlopen
File "/lib64/python2.7/urllib2.py", line 392, in open
File "/lib64/python2.7/urllib2.py", line 410, in _open
File "/lib64/python2.7/urllib2.py", line 370, in _call_chain
File "/lib64/python2.7/urllib2.py", line 1186, in http_open
File "/lib64/python2.7/urllib2.py", line 1161, in do_open
URLError: <urlopen error [Errno 111] Connection refused>


Debug information

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3 REPLIES
Cisco Employee

/tmp/hwfail: MEM:2045232 expected 4000000 kB

Several “connection refused” issues has resolved in X7.1 release so interesting you have still seeing it on your VCS which seem running with X7.1.

I’d suggest opening TAC case and having further investigation.

We will need full system snapshot.

/tmp/hwfail: MEM:2045232 expected 4000000 kB

Yea, the hwstatus error could be a symptom not the cause, as the VCS itself did not start up properly because of the hwfail.

Please remember to rate helpful responses and identify

New Member

/tmp/hwfail: MEM:2045232 expected 4000000 kB

Hello Martin,

This is quite an old post so maybe won't respond in time but i have the same issue.

Before i raise a TAC case i am thinking of running a factory-reset on the box to fix it.

Is this how you brought your services back up?

Thanks

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