TMS email failures - what logfile and where do i find it?
Hello Michael -
TMS should send a test email to whatever emails addresses you specify in network settings of TMS. What happens after you put in the email address in Event Notification, then go back to Email Settings and hit save, do you recieve the test email that TMS sends?
You could try to search your email server logs and see if mail is getting routed, or check any antivirus installed on the TMS server for email settings. I've seen some cases where the email server wasn't relaying mail, and antivirus blocking it as well from being sent.
Re: TMS email failures - what logfile and where do i find it?
My experience is that Wireshark is the best troubleshooting tool when TMS does not send emails as expected. The communication to the SMTP server is unencrypted, so you'll easily see if TMS initiates requests and how the mail server responds.
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