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Community Member

TMS sending individual booking confirmation e-mails for end-points

Hi All,

I have set-up an user account on TMS and in Events notification, I selected all the devices and select event type as Scheduling for them.

Now, when I am booking a conference, I am getting individual e-mail confirmation for each device rather than 1 consolidated e-mail which is the requirement,can someone advise how this can be sorted out ?

Thanks

3 REPLIES
VIP Super Bronze

Re: TMS sending individual booking confirmation e-mails for end-

To my knowledge there is no way to change this, the event notifications will send an email whenever the specific event is triggered, no consolidation of emails unfortunately.

Community Member

Re: TMS sending individual booking confirmation e-mails for end-

Hi Patrick,

It works fine for other clients, we receive a single e-mail confirmation for each booking ( no matter how many end-points are added in that booking).

In this case, we receiving seperate confirmation for each end-point.

Regards

Anjali

VIP Super Bronze

Re: TMS sending individual booking confirmation e-mails for end-

Hm, good to know.  Thanks!

Well in that case, I do not know.

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