TMS Server locks at 100% CPU

[RobPendleton]

We have a customer that has recently upgraded their TMS to 13.1.1 and have since noticed that the TMS server locks at 100% CPU.

The Culprit is java.exe and this has happed several times now. Java on TMS is version 6 update 17.

This is not at server reboot.It does not appear to effect any other utilities on TMS , but obviously the server is not very manageable.

2 Questions .

Can they end task java.exe without affecting TMS ? They have Movi running and I understand the TMS Agent is Java based.

Is this a known issue ?

Thanks.

Thanks for your input folks.

I am at present trying to obtain log files and screen captures to look at as TB suspect there may be some corrupt files during the upgrade to TMS 13.1 happened.

There may be an issue with the TMS AGENT and openDS.

Will update as I get more info.

Thanks

FYI *****************************************

We

TB had a Webex session and noticed the OpenDS service start in Windows was set to automatic which should be manual.

they have changed the parameters of OpenDS and saw the Java process utilization came down.

OpenDS service set to manual after TMS installation is by design as TMS agent service has to trigger the OpenDS service when provisioning is configured on TMS.

OpenDS service should not be set to automatic.

I guess the new release coming out shortly will reslove this . !!!

Thanks

Rob

[ahmed]

So far is working good, but just weird for me

[RobPendleton]

I'm sure it's ok,but will check in the morning against my one

Regards

Rob

Sent from my iPad2

[Justin Ferello]

Kabiru,

Clear your cache in your browser, then try again.  Or hold down shift+left click on the refresh button.

Thanks,

Justin

[RobPendleton]

Hi There

I have the Cisco logo on the Top left. I would suggest logging a Tac ticket.