Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

TMS Software Package Download

We are having issues with a customer's TMS, whereby since using the  new Cisco download location, files are not automatically downloaded by  TMS.

The location being used is: https://tms-update.cisco.com/webservices/product/v1.0/Software/SoftwareService_ES

When running a "Check for Updates" process, this is the result of the activity log:

screenshot.png

The process completes successfully but the new software files are never downloaded. The machine has access to the internet, and browsing to the location in a web browser results in the test page displaying properly.

Is anyone having a similar issue or found what was wrong?

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Purple

Re: TMS Software Package Download

If it's TC software 6.1 and up, take a look at the following document, section 3.0.

https://supportforums.cisco.com/docs/DOC-31882

If it's another software type, please specify.

2 REPLIES
VIP Purple

Re: TMS Software Package Download

If it's TC software 6.1 and up, take a look at the following document, section 3.0.

https://supportforums.cisco.com/docs/DOC-31882

If it's another software type, please specify.

Re: TMS Software Package Download

I missed that document. Thank you, this will be the problem we are facing (no Cisco TMS automatic download of TC Software past TC6.1).

A shame Cisco have removed this feature, creating a point of manual intervention in an otherwise automated system.

Thank you for the response, Patrick.

276
Views
0
Helpful
2
Replies
CreatePlease login to create content