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TMS UPGRADE TO WINDOWS 2008

  We have multiple TMS server applicances that have to be upgraded from windows 2003 to windows 2008R2.  Is SQL also on the TMS Appliane???

I have a copy of the TMS 14.2 software to install after the windows 2008R2 upgrade.  Question is has anyone upgraded their applicance and if so any lessons learned or issue to make sure of ???

Thank you. 

Chet Cronin
801-815-3539(USA)
+9379 601-3954 (Afghanistan)
      

Chet Cronin
801-815-3539(USA)
801-815-3539 (AFG)
4 REPLIES
VIP Green

TMS UPGRADE TO WINDOWS 2008

Given that the TMS Appliances (CTI-TMS-APL-K9) have gone past their end of SW Maintenance Release date (2 Feb 2013 - see http://www.cisco.com/en/US/prod/collateral/ps7060/ps11305/ps11316/ps11338/end_of_life_notice_c51-683062.html), I'd recommend that you set up a new server running 2008R2 and install the new TMS on to that.  You'll need to backup the database from your current box and migrate it to the new server.

You mentioned that you have multiple sppliances, do they all connect to the same database?  If so, the database would have to be located off-box (on another SQL server somewhere).

Wayne
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Cisco Employee

TMS UPGRADE TO WINDOWS 2008

Hi,

Just to add my 2cents worth here

Wayne's last question is certainly relevant...meaning if this is the case...then your in a TMS Redundant setup using TMS Appliance boxes pointing to one TMS db (tmsng), meaning your SQL would be off the TMS Appliance boxes. If they're not, then you obviously have multiple and separate TMS servers, i.e. one TMS application per db. Also, if your utilizing TMSPE, then you'll need to back up this sql db as well (tmspe) and migrate it appropriately as well.

In any case, and depending on what you do have, will depend on how your proceed. In addtion, and because TMS Appliance serial numbers begin with 80Bxxxxx and the TMS software only serial numbers begin with 80Axxxx and because you migrating from a TMS Appliance to TMS softwared only and utilizing you own boxes, then you will need to do 2 things to have your option keys  (licenses) moved from the existing TMS Server Appliance to the  Software-only version:

1. Purchase CTI-TMS-SW-K9. Once you receive a new serial number that denotes it's a sw-only application (not an applicance), then open an SR to TAC.

2. TAC will then escalate this to our GLO (Global Licensing Operations) to re-host the option keys from old serial number to new serial number.

Keep in mind, you need to do this procedure since this is the only way to generate a new  serial number with correct  service pricing. The TMS Server Appliance costs  more in maintenance and as you will no longer be using the appliance,  then you should be charged  only for what they are using

rgds,

Dale

TMS UPGRADE TO WINDOWS 2008

shoudlnt the TMS appliance only support the local sql database and no external nor clustering?

Anyhow or exectly because, great idea to move away from it, best to a virtual machine ;-)

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New Member

Re: TMS UPGRADE TO WINDOWS 2008

This is great guys. Thanks!

Sent from Cisco Technical Support iPhone App

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