I've just upgraded from TMSXE 3.0 to 3.1. This was due to the inconsistency between email templates - we wanted people to get the same notifications whether they were booked by TMS or via outlook and the release notes stated:
"New Cisco TMS notification templates Cisco TMSXE now uses only email templates generated by Cisco TMS, inserting its own notifications and error messages when necessary. Users will now get consistent booking confirmations and event notifications independently of the booking client they use."
However, what I've found is that TMSXE is using the HTML booking template, despite TMS being configured to use plain text under email settings, so the invites are still inconsistent. Unfortunately, a small subset of users who will be recieving these notifications are unable to display HTML emails, hence why we use plain text.
Is this intended behaviour, a misconfiguration or a bug?
To be more specific. The changes I noticed since 14.2 if you have set the TMS > email settings to use plain text this is applicable only when you do the bookings from TMS web portal on the .txt templates and not TMSXE, since TMSXE is using by default html e-mail template you need to make necessary changes on the same and that would reflect for the outlook bookings.
I am inquiring about a similar issue to this. I am using TMS 14.2 and TMSXE 3.1. When booking through the new prod tools that allows for WebEx Enable TelePresence booking it sends a plain text email found inside TMS. I want it to use the same HTML template that is uses when booking through Smart Scheduler. I haven't been able to find anything in TMS or WebEx to say which template it should use inside prod tools. Any help is appreciated.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...