We are using more and more touch panels at our installations and I just noticied with TC6 and TC7 that you are not able to select the call method. For example you got a phonebook entry in your central phonebook with H323, Sip and ISDN address entered. If you check the web page of the endpoint you can select the call method. If you use the remote it is also possible. With the touch panel it is not possible to select the call method, so it is not possible to switch to ISDN if IP is not working.
Did I miss something, or is this not possible on the touch?
That's right Amit, you can have multiple contact methods in TMS. You can also choose the contact method of a phonebook entry, if you use the web page of the endpoint. BUT: you can't with the touch panel!!
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