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New Member

TP Codec SX20 on UC540

Hi,

Hope you read my story. This is my first time doing all this stuff.

I am currently doing a Voice/Video IP Telephony through Site-to-Site IPSec VPN (HP OpenVPN Server).

For site A (new site), I have an HP Open VPNServer, a UC540 and a bunch of SPA504G phones configured using CCA.

For site B (old site), we have the same set-up except for some application servers and a Telepresence Tanberge C20 codec.

But it was not me who did the setup at site B, so I am not aware of the rest of the details.

I have configured a static route on the site A-UC540 pointing to site B network, next hop ip address is the ip address of site A-openvpn server.

I have done the testing from site A, and I can already make calls to site B and vice versa.

But today was a different story at site A. I am trying to connect a Telepresence SX20 codec to UC540 to make video calls to site B.

The thing is, I cannot register the sx20 on UC540 using Cisco Configuration Assistant. So, I open a case with Cisco TAC and got 2 Telepresence engineers to assist me (quite strange?) and found out that SIP and H323 are inactive. They told me that they haven't done integration between sx20 to UC540 (they have done only with CUCM, VCS, TMS, etc. I told them that we almost have the same setup in site B with C20 codec.

So, I got the configuration of C20 codec from site-B because I am not sure if they provision the UC540 as the external manager.

After xconfig/xstatus, I saw that provisioning mode/phonebook server is 'TMS', but I haven't send them yet to Cisco TAC. And site B also have SIP and H323 inactive, but their Telepresence is working and has been there for a long time.

Is it possible to provision sx20 codec to UC540 using CUCM mode? Or there is no need to register it and just configure site-to-site video calls?

I really don't have any idea how to proceed.

Any reply and help will be appreaciated.

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re:TP Codec SX20 on UC540

Hi Bernard,

close this discussion as the issue is resolved

UC540 not supported  for registrations

and the second issue was resolved via factory reset.

Thanks

Ravi kr.

11 REPLIES
Silver

Re:TP Codec SX20 on UC540

Hi Bernard

Provisioning mode as cucm on endpoint you can choose that option however question is how are you adding it on uc540 what is the device type.
Its not about Tac engineer never did that however its something whichis not a tested deployment as per the release notes of TC software.

It would not be necessary to get the device provisioned and then only it will work however if you want to provision your device you have 4 options cucm, vcs, tms, callway however the device still can work if registered to a sip or h323 gatekeeper and if you have proper setup the device will show as registered to the gatekeeper .sip or h323.

Rest in terms of workingof device it may work on direct mode as well or on your vpn thst would be a different scenario as that will be your same network.

If you can share. Was there any configuration done on uc540 for the video endpoint please share so that we can understand and come to a conclusion.

Thanks
Ravi kr.
Sent from Cisco Technical Support Android App

New Member

TP Codec SX20 on UC540

Hi Ravi,

Thanks for your reply and good understanding of my case.

You were right that this was not a tested deployment. I can't even find an article about sx20 integrated on UC540.

When I connected it, the device it's getting an ip from UC540, but showing as unregistered device on the TP screen and on the UC540's CCA interface. When I tried to register it (just like what I did to SPA504G phones), there is no option as device type.

But, I feel relieved knowing the device will still work even without provisioning. I haven't done any config on UC540 on siteA for the video endpoint. And for siteB, I'm pretty sure there was no configuration also on their UC540 because the c20 was provisioned on 'TMS' and the external manager ip is not that of uc540. (I'm not sure, just look at the result of xconfig/xstatus).

So how can we come with a solution of an end-to-end video telephony, knowing that it is on a single network?

And how can I share to you the logs/configurations/screenshots I have?

Hope to hear from you soon.

Best regards,

Bernard

Silver

TP Codec SX20 on UC540

Hi Bernard,

you can share the screen shots on the forum,

Moreover if you can check that if teh other C20 is working in gatekeeper mode or Direct.

call setup mode : ?

if its direct and you are making h323 call then its not utilizing your UC540 as a gatekeeper.

any details on UC540 would ne required you you might need to work with UC traroubleshooting team.

Thanks

Ravi kr

New Member

TP Codec SX20 on UC540

I just spoke with the UC540 Engineer and a Telepresence Engineer from Cisco.

The UC540 Engineer told me that the TP codec sx20 is not supported by UC540.

So there is no way I can register the codec to UC540.

And, I just confirm that c20 is not registered with UC540 at site B.

I am trying my best to contact the person who installed the c20 at site B.

Moreover, I can see that it was provisioned using TMS.

Is it possible if they provision the sx20 at siteA using the TMS at siteB? As both sites are in one network.

Hope this will connect both video endpoints.

Best regards,

Bernard

Silver

Re:TP Codec SX20 on UC540

Hi Bernard,
As far as provisioning the device to tms that would not be an issue till the time the device is reachable to tms.

C20 which you are constantly say as provisioned I am not sure even if ur c20 is registered can you paste the xstatus provisioning logs from your c20 to confirm that.


Thanks
Ravi kr.


Sent from Cisco Technical Support Android App

New Member

Re:TP Codec SX20 on UC540

xconfig
*c xConfiguration Audio Microphones Mute Enabled: True
*c xConfiguration Audio Volume: 75
*c xConfiguration Audio SoundsAndAlerts RingVolume: 50
*c xConfiguration Audio SoundsAndAlerts RingTone: Marbles
*c xConfiguration Audio SoundsAndAlerts KeyTones Mode: On
*c xConfiguration Cameras PowerLine Frequency: Auto
*c xConfiguration Cameras Camera 1 Brightness Mode: Auto
*c xConfiguration Cameras Camera 1 Brightness Level: 9
*c xConfiguration Cameras Camera 1 Whitebalance Mode: Auto
*c xConfiguration Cameras Camera 1 Whitebalance Level: 4
*c xConfiguration Cameras Camera 1 Focus Mode: Auto
*c xConfiguration Cameras Camera 1 Backlight: On
*c xConfiguration Cameras Camera 1 Mirror: Auto
*c xConfiguration Cameras Camera 1 Flip: Auto
*c xConfiguration Cameras Camera 1 DHCP: Off
*c xConfiguration Cameras Camera 1 Gamma Mode: Auto
*c xConfiguration Cameras Camera 1 Gamma Level: 0
*c xConfiguration Cameras Camera 1 IrSensor: On
*c xConfiguration Conference 1 AutoAnswer Mode: On
*c xConfiguration Conference 1 AutoAnswer Mute: On
*c xConfiguration Conference 1 AutoAnswer Delay: 2
*c xConfiguration Conference 1 MicUnmuteOnDisconnect Mode: On
*c xConfiguration Conference 1 DoNotDisturb Mode: Off
*c xConfiguration Conference 1 FarEndControl Mode: On
*c xConfiguration Conference 1 FarEndControl SignalCapability: On
*c xConfiguration Conference 1 Encryption Mode: Off
*c xConfiguration Conference 1 DefaultCall Protocol: H323
*c xConfiguration Conference 1 DefaultCall Rate: 512
*c xConfiguration Conference 1 MaxTransmitCallRate: 6000
*c xConfiguration Conference 1 MaxReceiveCallRate: 6000
*c xConfiguration Conference 1 VideoBandwidth Mode: Dynamic
*c xConfiguration Conference 1 VideoBandwidth MainChannel Weight: 5
*c xConfiguration Conference 1 VideoBandwidth PresentationChannel Weight: 5
*c xConfiguration Conference 1 PacketLossResilience Mode: On
*c xConfiguration Experimental Conference 1 ReceiverBasedDownspeeding: On
*c xConfiguration Experimental Conference 1 PacketLossResilience ForwardErrorCorrection: On
*c xConfiguration Experimental Conference 1 PacketLossResilience RateAdaption: On
*c xConfiguration Experimental CapsetFilter: ""
*c xConfiguration Experimental CapsetReduction: Auto
*c xConfiguration Experimental NetworkServices UPnP Mode: On
*c xConfiguration Experimental NetworkServices UPnP Timeout: 600
*c xConfiguration Experimental SystemUnit MenuType: Full
*c xConfiguration Experimental SystemUnit SoftwareUpgrade RequireAuthentication: On
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 1 Type: NotSet
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 1 Value: ""
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 2 Type: CameraPreset
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 2 Value: "3"
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 3 Type: CameraPreset
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 3 Value: "1"
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 4 Type: CameraPreset
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 4 Value: "2"
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 5 Type: NotSet
*c xConfiguration Experimental CustomSoftbuttons State 1 SoftButton 5 Value: ""
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 1 Type: NotSet
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 1 Value: ""
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 2 Type: CameraPreset
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 2 Value: "3"
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 3 Type: CameraPreset
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 3 Value: "1"
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 4 Type: CameraPreset
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 4 Value: "2"
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 5 Type: NotSet
*c xConfiguration Experimental CustomSoftbuttons State 2 SoftButton 5 Value: ""
*c xConfiguration Experimental Audio Panning Mode: Off
*c xConfiguration Experimental Audio Panning MaxAngle: 60
*c xConfiguration Experimental Audio Panning MonitorLeft: 1
*c xConfiguration Experimental Audio Panning MonitorRight: 1
*c xConfiguration Experimental Audio EcReferenceDelay: 0
*c xConfiguration H323 NAT Mode: Off
*c xConfiguration H323 NAT Address: ""
*c xConfiguration H323 Profile 1 H323Alias ID: "MI-DEMOROOM3"
*c xConfiguration H323 Profile 1 H323Alias E164: "022063"
*c xConfiguration H323 Profile 1 PortAllocation: Static
*c xConfiguration H323 Profile 1 CallSetup Mode: Direct
*c xConfiguration H323 Profile 1 Gatekeeper Address: ""
*c xConfiguration H323 Profile 1 Gatekeeper Discovery: Auto
*c xConfiguration H323 Profile 1 Authentication LoginName: ""
*c xConfiguration H323 Profile 1 Authentication Password: ""
*c xConfiguration H323 Profile 1 Authentication Mode: Off
*c xConfiguration Network 1 Speed: Auto
*c xConfiguration Network 1 Assignment: Static
*c xConfiguration Network 1 IPStack: IPv4
*c xConfiguration Network 1 IPv6 Address: ""
*c xConfiguration Network 1 IPv6 Gateway: ""
*c xConfiguration Network 1 IPv6 Assignment: Autoconf
*c xConfiguration Network 1 IPv6 DHCPOptions: On
*c xConfiguration Network 1 QoS Mode: Diffserv
*c xConfiguration Network 1 QoS Diffserv Audio: 0
*c xConfiguration Network 1 QoS Diffserv Data: 0
*c xConfiguration Network 1 QoS Diffserv Signalling: 0
*c xConfiguration Network 1 QoS Diffserv Video: 0
*c xConfiguration Network 1 DNS Server 1 Address: "192.168.2.1"
*c xConfiguration Network 1 DNS Server 2 Address: "192.168.1.10"
*c xConfiguration Network 1 DNS Server 3 Address: ""
*c xConfiguration Network 1 DNS Server 4 Address: ""
*c xConfiguration Network 1 DNS Server 5 Address: ""
*c xConfiguration Network 1 DNS Domain Name: ""
*c xConfiguration Network 1 IEEE8021X Mode: Off
*c xConfiguration Network 1 IEEE8021X AnonymousIdentity: ""
*c xConfiguration Network 1 IEEE8021X Identity: ""
*c xConfiguration Network 1 IEEE8021X Password: ""
*c xConfiguration Network 1 IEEE8021X Eap Md5: On
*c xConfiguration Network 1 IEEE8021X Eap Ttls: On
*c xConfiguration Network 1 IEEE8021X Eap Peap: On
*c xConfiguration Network 1 MTU: 1500
*c xConfiguration Network 1 TrafficControl Mode: On
*c xConfiguration Network 1 RemoteAccess Allow: ""
*c xConfiguration Network 1 IPv4 SubnetMask: "255.255.255.0"
*c xConfiguration Network 1 IPv4 Gateway: "192.168.2.1"
*c xConfiguration Network 1 IPv4 Address: "192.168.2.222"
*c xConfiguration NetworkServices Telnet Mode: On
*c xConfiguration NetworkServices SSH Mode: On
*c xConfiguration NetworkServices SSH AllowPublicKey: On
*c xConfiguration NetworkServices HTTP Mode: On
*c xConfiguration NetworkServices HTTPS Mode: On
*c xConfiguration NetworkServices HTTPS VerifyServerCertificate: Off
*c xConfiguration NetworkServices HTTPS VerifyClientCertificate: Off
*c xConfiguration NetworkServices HTTPS OCSP URL: ""
*c xConfiguration NetworkServices HTTPS OCSP Mode: Off
*c xConfiguration NetworkServices SNMP Mode: ReadWrite
*c xConfiguration NetworkServices SNMP CommunityName: "public"
*c xConfiguration NetworkServices SNMP SystemContact: ""
*c xConfiguration NetworkServices SNMP SystemLocation: ""
*c xConfiguration NetworkServices SNMP Host 1 Address: ""
*c xConfiguration NetworkServices SNMP Host 2 Address: ""
*c xConfiguration NetworkServices SNMP Host 3 Address: ""
*c xConfiguration NetworkServices H323 Mode: On
*c xConfiguration NetworkServices SIP Mode: On
*c xConfiguration NetworkServices NTP Mode: Auto
*c xConfiguration NetworkServices NTP Address: "1.ntp.tandberg.com"
*c xConfiguration NetworkServices MultiWay Address: "multiway@video.ayno.it"
*c xConfiguration NetworkServices MultiWay Protocol: Auto
*c xConfiguration Phonebook Server 1 ID: "default"
*c xConfiguration Phonebook Server 1 Type: TMS
*c xConfiguration Phonebook Server 1 URL: ""
*c xConfiguration Provisioning Mode: TMS
*c xConfiguration Provisioning LoginName: ""
*c xConfiguration Provisioning Password: ""
*c xConfiguration Provisioning HttpMethod: POST
*c xConfiguration Provisioning ExternalManager Address: "192.168.2.2"
*c xConfiguration Provisioning ExternalManager Protocol: HTTP
*c xConfiguration Provisioning ExternalManager Path: ""
*c xConfiguration Provisioning ExternalManager Domain: ""
*c xConfiguration RTP Ports Range Start: 2326
*c xConfiguration RTP Ports Range Stop: 2486
*c xConfiguration Security Audit Server Address: ""
*c xConfiguration Security Audit Server Port: 514
*c xConfiguration Security Audit OnError Action: Ignore
*c xConfiguration Security Audit Logging Mode: Off
*c xConfiguration Security Session ShowLastLogon: Off
*c xConfiguration Security Session InactivityTimeout: 0
*c xConfiguration SerialPort Mode: On
*c xConfiguration SerialPort BaudRate: 38400
*c xConfiguration SerialPort LoginRequired: On
*c xConfiguration SIP Profile 1 URI: "mi-demoroom3@video.ayno.it"
*c xConfiguration SIP Profile 1 DisplayName: ""
*c xConfiguration SIP Profile 1 DefaultTransport: Auto
*c xConfiguration SIP Profile 1 TlsVerify: Off
*c xConfiguration SIP Profile 1 Type: Standard
*c xConfiguration SIP Profile 1 Outbound: Off
*c xConfiguration SIP Profile 1 Proxy 1 Discovery: Manual
*c xConfiguration SIP Profile 1 Proxy 1 Address: "Click to edit..."
*c xConfiguration SIP Profile 1 Proxy 2 Discovery: Manual
*c xConfiguration SIP Profile 1 Proxy 2 Address: ""
*c xConfiguration SIP Profile 1 Proxy 3 Discovery: Manual
*c xConfiguration SIP Profile 1 Proxy 3 Address: ""
*c xConfiguration SIP Profile 1 Proxy 4 Discovery: Manual
*c xConfiguration SIP Profile 1 Proxy 4 Address: ""
*c xConfiguration SIP Profile 1 Authentication 1 LoginName: ""
*c xConfiguration SIP Profile 1 Authentication 1 Password: ""
*c xConfiguration Standby Control: On
*c xConfiguration Standby Delay: 10
*c xConfiguration Standby WakeupAction: RestoreCameraPosition
*c xConfiguration Standby BootAction: DefaultCameraPosition
*c xConfiguration Standby StandbyAction: PrivacyPosition
*c xConfiguration SystemUnit Name: "video spazio"
*c xConfiguration SystemUnit MenuLanguage: English
*c xConfiguration SystemUnit ContactInfo Type: Auto
*c xConfiguration SystemUnit Type: Shared
*c xConfiguration SystemUnit CallLogging Mode: On
*c xConfiguration SystemUnit IrSensor: Auto
*c xConfiguration Time Zone: GMT+01:00 (Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna)
*c xConfiguration Time TimeFormat: 24H
*c xConfiguration Time DateFormat: DD_MM_YY
*c xConfiguration Video AllowWebSnapshots: On
*c xConfiguration Video SelfviewPosition: LowerRight
*c xConfiguration Video Selfview: Off
*c xConfiguration Video Wallpaper: Summersky
*c xConfiguration Video MainVideoSource: 1
*c xConfiguration Video DefaultPresentationSource: 2
*c xConfiguration Video Layout Scaling: On
*c xConfiguration Video Layout ScaleToFrame: StretchToFit
*c xConfiguration Video Layout ScaleToFrameThreshold: 5
*c xConfiguration Video Layout LocalLayoutFamily: Auto
*c xConfiguration Video Layout RemoteLayoutFamily: Auto
*c xConfiguration Video Monitors: Single
*c xConfiguration Video OSD Mode: On
*c xConfiguration Video OSD AutoSelectPresentationSource: Off
*c xConfiguration Video OSD TodaysBookings: Off
*c xConfiguration Video OSD MyContactsExpanded: Off
*c xConfiguration Video OSD Output: 1
*c xConfiguration Video OSD InputMethod InputLanguage: Latin
*c xConfiguration Video OSD InputMethod Cyrillic: Off
*c xConfiguration Video OSD LoginRequired: Off
*c xConfiguration Video Input Source 1 Name: "Camera"
*c xConfiguration Video Input Source 1 Connector: HDMI
*c xConfiguration Video Input Source 1 Type: camera
*c xConfiguration Video Input Source 1 CameraControl Mode: On
*c xConfiguration Video Input Source 1 CameraControl CameraId: 1
*c xConfiguration Video Input Source 1 Quality: Motion
*c xConfiguration Video Input Source 1 OptimalDefinition Profile: Normal
*c xConfiguration Video Input Source 1 OptimalDefinition Threshold60fps: Never
*c xConfiguration Video Input Source 2 Name: "PC"
*c xConfiguration Video Input Source 2 Connector: DVI
*c xConfiguration Video Input Source 2 Type: PC
*c xConfiguration Video Input Source 2 CameraControl Mode: Off
*c xConfiguration Video Input Source 2 CameraControl CameraId: 1
*c xConfiguration Video Input Source 2 Quality: Sharpness
*c xConfiguration Video Input Source 2 OptimalDefinition Profile: Normal
*c xConfiguration Video Input Source 2 OptimalDefinition Threshold60fps: 1280_720
*c xConfiguration Video Input DVI 2 Type: Digital
*c xConfiguration Video Output HDMI 1 Resolution: 1920_1080_60
*c xConfiguration Video Output HDMI 1 OverscanLevel: Medium
*c xConfiguration Video Output HDMI 1 CEC Mode: Off
*c xConfiguration Video Output HDMI 1 MonitorRole: First
*c xConfiguration Video Output HDMI 2 Resolution: 1920_1080_60
*c xConfiguration Video Output HDMI 2 OverscanLevel: Medium
*c xConfiguration Video Output HDMI 2 CEC Mode: Off
*c xConfiguration Video Output HDMI 2 MonitorRole: Second
** end

OK
xstatus
*s Audio Microphones Mute: Off
*s Audio Volume: 75
*s Camera 1 Connected: True
*s Camera 1 HardwareID: "52000000"
*s Camera 1 Manufacturer: "TANDBERG"
*s Camera 1 Model: "PrecisionHD 1080p 4X"
*s Camera 1 SoftwareID: "S01752-2.0FINAL [ID:20010] 2012-04-10"
*s Camera 1 SerialNumber: ""
*s Camera 1 IpAddress: ""
*s Camera 1 MacAddress: ""
*s Camera 1 Position Pan: 977
*s Camera 1 Position Tilt: 162
*s Camera 1 Position Zoom: 7458
*s Camera 1 Position Focus: 359
*s Camera 1 Capabilities Options: "ptzf"
*s Conference Presentation Mode: Off
*s Conference Presentation Protocol: ""
*s Conference Presentation Resolution Height: 0
*s Conference Presentation Resolution Width: 0
*s Conference Presentation SiteId: 0
*s Conference Presentation LocalSource: 0
*s Experimental Audio Input Connectors Microphone 1 Activity: False
*s Experimental Audio Input Connectors Microphone 2 Activity: False
*s Experimental Audio Input Connectors Line 1 Activity: False
*s Experimental Audio Input Connectors Line 2 Activity: False
*s H323 Gatekeeper Status: Inactive
*s H323 Gatekeeper Address: ""
*s H323 Gatekeeper Port: 0
*s H323 Gatekeeper Reason: ""
*s HttpFeedback 1 URL: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 1 Expression: ""
*s HttpFeedback 2 URL: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 2 Expression: ""
*s HttpFeedback 3 URL: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 3 Expression: ""
*s HttpFeedback 4 URL: "http://127.0.0.1:80/wsgi/call/onFeedback"
*s HttpFeedback 4 Expression: "/Status/Call"
*s HttpFeedback 4 Expression: "/Status/MediaChannels"
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s HttpFeedback 4 Expression: ""
*s Network 1 Ethernet MacAddress: "00:50:60:0C:98:C2"
*s Network 1 Ethernet Speed: "100full"
*s Network 1 IPv4 Address: "192.168.2.222"
*s Network 1 IPv4 SubnetMask: "255.255.255.0"
*s Network 1 IPv4 Gateway: "192.168.2.1"
*s Network 1 IPv4 DNS Domain Name: ""
*s Network 1 IPv4 DNS Server 1 Address: "192.168.2.1"
*s Network 1 IPv4 DNS Server 2 Address: "192.168.1.10"
*s Network 1 IPv4 DNS Server 3 Address: ""
*s Network 1 IPv4 DNS Server 4 Address: ""
*s Network 1 IPv4 DNS Server 5 Address: ""
*s Network 1 IPv6 Address: ""
*s Network 1 IPv6 Gateway: ""
*s Network 1 MTU: 1500
*s Preset 1 Defined: True
*s Preset 1 Type: All
*s Preset 1 Description: "CENTRALE"
*s Preset 2 Defined: True
*s Preset 2 Type: All
*s Preset 2 Description: "DESTRA"
*s Preset 3 Defined: True
*s Preset 3 Type: All
*s Preset 3 Description: "SINISTRA"
*s Preset 4 Defined: False
*s Preset 4 Type: All
*s Preset 4 Description: ""
*s Preset 5 Defined: False
*s Preset 5 Type: All
*s Preset 5 Description: ""
*s Preset 6 Defined: False
*s Preset 6 Type: All
*s Preset 6 Description: ""
*s Preset 7 Defined: False
*s Preset 7 Type: All
*s Preset 7 Description: ""
*s Preset 8 Defined: False
*s Preset 8 Type: All
*s Preset 8 Description: ""
*s Preset 9 Defined: False
*s Preset 9 Type: All
*s Preset 9 Description: ""
*s Preset 10 Defined: False
*s Preset 10 Type: All
*s Preset 10 Description: ""
*s Preset 11 Defined: False
*s Preset 11 Type: All
*s Preset 11 Description: ""
*s Preset 12 Defined: False
*s Preset 12 Type: All
*s Preset 12 Description: ""
*s Preset 13 Defined: False
*s Preset 13 Type: All
*s Preset 13 Description: ""
*s Preset 14 Defined: False
*s Preset 14 Type: All
*s Preset 14 Description: ""
*s Preset 15 Defined: False
*s Preset 15 Type: All
*s Preset 15 Description: ""
*s Provisioning Status: Failed
*s Provisioning Reason: ""
*s Provisioning Software UpgradeStatus SessionId: ""
*s Provisioning Software UpgradeStatus LastChange: "2012-09-27T10:48:44Z"
*s Provisioning Software UpgradeStatus Status: None
*s Provisioning Software UpgradeStatus Phase: None
*s Provisioning Software UpgradeStatus Message: ""
*s Provisioning Software UpgradeStatus VersionId: ""
*s Provisioning Software UpgradeStatus URL: ""
*s Provisioning Software Current VersionId: ""
*s Provisioning Software Current URL: ""
*s Provisioning Software Current CompletedAt: "2012-09-27T10:48:44Z"
*s SIP Proxy 1 Status: Off
*s SIP Proxy 1 Address: ""
*s SIP Proxy 1 Secure: False
*s SIP Proxy 1 Verified: False
*s SIP Registration 1 Status: Inactive
*s SIP Registration 1 Reason: ""
*s SIP Registration 1 URI: ""
*s SIP Registration 1 Authentication: Off
*s SIP Profile 1 Proxy 1 Status: Off
*s SIP Profile 1 Proxy 1 Address: ""
*s SIP Profile 1 Secure: False
*s SIP Profile 1 Verified: False
*s SIP Profile 1 Authentication: Off
*s SIP Profile 1 Mailbox MessagesWaiting: 0
*s SIP Profile 1 Registration 1 Status: Inactive
*s SIP Profile 1 Registration 1 Reason: ""
*s SIP Profile 1 Registration 1 URI: ""
*s Standby Active: On
*s SystemUnit ProductType: "TANDBERG Codec"
*s SystemUnit ProductId: "TANDBERG Codec C20"
*s SystemUnit ProductPlatform: "C20"
*s SystemUnit Uptime: 3113387
*s SystemUnit Software Application: "Endpoint"
*s SystemUnit Software Version: "TC4.2.3.280662"
*s SystemUnit Software Name: "s52000"
*s SystemUnit Software ReleaseDate: "2012-04-18"
*s SystemUnit Software MaxVideoCalls: 1
*s SystemUnit Software MaxAudioCalls: 2
*s SystemUnit Software ReleaseKey: "true"
*s SystemUnit Software OptionKeys NaturalPresenter: "true"
*s SystemUnit Software OptionKeys PremiumResolution: "true"
*s SystemUnit Software OptionKeys HighDefinition: "false"
*s SystemUnit Software OptionKeys DualDisplay: "true"
*s SystemUnit Hardware Module SerialNumber: "F1AN49C00068"
*s SystemUnit Hardware Module Identifier: "03"
*s SystemUnit Hardware Module CompatibilityLevel: 0
*s SystemUnit Hardware MainBoard SerialNumber: "PB0484429"
*s SystemUnit Hardware MainBoard Identifier: "101551-4 [11]"
*s SystemUnit Hardware BootSoftware: "U-Boot 2010.06-96"
*s SystemUnit State System: Initialized
*s SystemUnit State MaxNumberOfCalls: 1
*s SystemUnit State MaxNumberOfActiveCalls: 1
*s SystemUnit State NumberOfActiveCalls: 0
*s SystemUnit State NumberOfSuspendedCalls: 0
*s SystemUnit State NumberOfInProgressCalls: 0
*s SystemUnit State Subsystem Application: Initialized
*s SystemUnit ContactInfo: "192.168.2.222"
*s Time ZoneOlson: Europe/Berlin
*s Video Input LastConnectedSource: 0
*s Video Input Source 1 Resolution Height: 0
*s Video Input Source 1 Resolution Width: 0
*s Video Input Source 1 Resolution RefreshRate: 0
*s Video Input Source 1 Resolution FormatType: Unknown
*s Video Input Source 1 Resolution FormatStatus: Error
*s Video Input Source 2 Resolution Height: 0
*s Video Input Source 2 Resolution Width: 0
*s Video Input Source 2 Resolution RefreshRate: 0
*s Video Input Source 2 Resolution FormatType: Unknown
*s Video Input Source 2 Resolution FormatStatus: Error
*s Video Input HDMI 1 Connected: False
*s Video Input HDMI 1 SignalState: Unknown
*s Video Input DVI 2 Connected: False
*s Video Input DVI 2 SignalState: Unknown
*s Video Output HDMI 1 Resolution Height: 1080
*s Video Output HDMI 1 Resolution Width: 1920
*s Video Output HDMI 1 Resolution RefreshRate: 60
*s Video Output HDMI 2 Resolution Height: 1080
*s Video Output HDMI 2 Resolution Width: 1920
*s Video Output HDMI 2 Resolution RefreshRate: 60
*s Video Layout PresentationView: Default
*s Video Layout Site 1 Output 1 FamilyName: "fullscreen"
*s Video Layout Site 1 Output 1 FullFamilyName: "fullscreen-local-single-camctrl"
*s Video Layout Site 1 Output 1 FamilyNumber: 1016
*s Video Layout Site 1 Output 1 GraphicName: "1"
*s Video Layout Site 1 Output 1 GraphicNumber: 1001
*s Video Layout Site 1 Output 1 Descriptor: 2
*s Video Layout Site 1 Output 1 DescriptorOutput: 1
*s Video Layout Site 1 Output 1 Frame 1 PositionX: 0
*s Video Layout Site 1 Output 1 Frame 1 PositionY: 0
*s Video Layout Site 1 Output 1 Frame 1 Width: 10000
*s Video Layout Site 1 Output 1 Frame 1 Height: 10000
*s Video Layout Site 1 Output 1 Frame 1 Layer: 1
*s Video Layout Site 1 Output 1 Frame 1 VideoSourceType: "graphic"
*s Video Layout Site 1 Output 1 Frame 1 VideoSourceId: 0
*s Video Layout Site 1 Output 1 Frame 1 InputNumber: 0
*s Video Layout Site 1 Output 1 Frame 1 Filename: "/apps/posters/summersky.png"
*s Video Layout Site 1 Output 1 Frame 2 PositionX: 0
*s Video Layout Site 1 Output 1 Frame 2 PositionY: 0
*s Video Layout Site 1 Output 1 Frame 2 Width: 10000
*s Video Layout Site 1 Output 1 Frame 2 Height: 10000
*s Video Layout Site 1 Output 1 Frame 2 Layer: 0
*s Video Layout Site 1 Output 1 Frame 2 VideoSourceType: "site"
*s Video Layout Site 1 Output 1 Frame 2 VideoSourceId: 1
*s Video Layout Site 1 Output 1 Frame 2 InputNumber: 3
*s Video Layout Site 1 Output 1 Frame 2 Filename: ""
*s Video Layout Site 1 Output 2 FamilyName: "fullscreen"
*s Video Layout Site 1 Output 2 FullFamilyName: "fullscreen-local-single-camctrl"
*s Video Layout Site 1 Output 2 FamilyNumber: 1016
*s Video Layout Site 1 Output 2 GraphicName: "1"
*s Video Layout Site 1 Output 2 GraphicNumber: 1001
*s Video Layout Site 1 Output 2 Descriptor: 2
*s Video Layout Site 1 Output 2 DescriptorOutput: 1
*s Video Layout Site 1 Output 2 Frame 1 PositionX: 0
*s Video Layout Site 1 Output 2 Frame 1 PositionY: 0
*s Video Layout Site 1 Output 2 Frame 1 Width: 10000
*s Video Layout Site 1 Output 2 Frame 1 Height: 10000
*s Video Layout Site 1 Output 2 Frame 1 Layer: 1
*s Video Layout Site 1 Output 2 Frame 1 VideoSourceType: "graphic"
*s Video Layout Site 1 Output 2 Frame 1 VideoSourceId: 0
*s Video Layout Site 1 Output 2 Frame 1 InputNumber: 0
*s Video Layout Site 1 Output 2 Frame 1 Filename: "/apps/posters/summersky.png"
** end

OK

Silver

Re:TP Codec SX20 on UC540

Hi Bernard,

Here are the things,

codec is not privisioned.

s Provisioning Status: Failed

Not registered to gatekeeper

xConfiguration H323 Profile 1 CallSetup Mode: Direct

UC540 is not acting as a gatekeeper for h323

sip

xConfiguration SIP Profile 1 URI: "

mi-demoroom3@video.ayno.it

"

however no sip proxy :  address

SIP Registration 1 Status: Inactive

hence no sip registration

xConfiguration NetworkServices MultiWay Address: "

multiway@video.ayno.it

"

this command works on TC 5.X onwards

xStatus Conference Multipoint Mode: ?

can you upgrade the codec to higher version to  get more deatails

no if you are using Multiway option then , you should have a MCU and VCS facility was well.

any information on that part?

Regards

Ravi kr

New Member

Re:TP Codec SX20 on UC540

Hi Ravi,

I haven't got a word yet from the installer of the c20 at site B. I will post my reply about the possible upgrade to higher version.

Thank you.

Best regards,

Bernard

New Member

Re:TP Codec SX20 on UC540

Hi Ravi,

Need to add this: The user at site B told me that for them to do conference, they just type the IP address and get connected.

Thank you.

Best regards,

Bernard

Silver

Re:TP Codec SX20 on UC540

Hi Bernard,

Tononow the correct and complete information you would have to contact the other person who is managing second site. As now you have mentioned that they dail into a conf. Bridge.


Regards
Ravi kr.


Sent from Cisco Technical Support Android App

Silver

Re:TP Codec SX20 on UC540

Hi Bernard,

close this discussion as the issue is resolved

UC540 not supported  for registrations

and the second issue was resolved via factory reset.

Thanks

Ravi kr.

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