While the CUCM upgrade will be the biggest task, the other components will need to be upgraded individually - you would need to read the upgrade guides for each system. Also note that CTS is now on 1.10(?)
so if i choose the upgrade path of 1.6 - 1.7 - 1.8 and then to 1.9
According to the CTMS Release Notes you won't need to go through quite as many steps. "For each CTMS software release, we support an upgrade path from the previous two releases." So you'll be able to go from 1.6 -> 1.7/1.8 -> 1.9. Will save you one upgrade step.
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Wayne -- Please remember to rate responses and to mark your question as answered if appropriate.
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