Trouble connecting TMSXE 3.01 to Exchange

[Patrick McCarthy]

hCustomer is trying to connect TMSXE to exchange, and is getting an error:

Any thoughts? They have tried http and https, same error.

[Kjetil Ree]

Hi,

Is the account you try to connect to EWS with on the same mailbox server as the videoconferencing resource accounts? If not, try moving it to the same Exchange mailbox server - there could be incompatibilities in Exchange software versions between the Exchange servers the customer has deployed.

Regards,

Kjetil