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unable to call b/w local and outside movi users

rashmi.kumari
Level 1
Level 1

Hi Everyone,

we are using VCS starter pack as expressway with version X7.0.1 and vcs control with version X6.0

i have registered all movi users on vcs starter pack as expressway and able to login movi from outside

but unable to call between local registered end points  on vcs control and movi users registered on vcs satarter pack as expressway

done all the configuration on vcs starter and vcs control such as

1)created traversal zone on both vcs

2)created search rule to route call via traversal zone

please suggest what could be the problem

15 Replies 15

Hi Alok,

Thanks for the reply

as now i am able to initiate the call from both sides but the call automatically disconnects after few seconds and the problem is occuring on both sides

in the logs its showing request time out

attached the logs