I have a customer who has an SX20 quickset, and is having problems with pairing the Touch 8. The codec and touch panel are both set to static IP addessing on the same vlan. When trying to pair, the TP cannot find the codec. However, if he puts a HUB/ or switch in between the TP and codec i.e. TP plugged in HUB > then connected to core switch, the TP can pair to the codec fine.
Am i wrong to think that there maybe a VLAN tagging or port security issue on the TP switch port? Do you guys have any other ides on what it could be?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...