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Using Smart Scheduler with one button to push: C40 is making 2 audio calls when Join button is pushed

I scheduled a call through smart scheduler (we don't have webex is connected yet). I added 2 endpoints an EX90 and a C40. The call gets set up through TMS and routed to a bridge on the conductor.

The meeting request is added to both endpoint on the meetings section on the EX90 Touch panel and the C40 menu, everything seems to be working the way its suppose too. The alerts popped up on the screens to join the conference EX90 connects properly but the C40 intitates the call twice. In the call log it looks like one video/audio and one audio call is set up. So the audio appears twice on the Codian. Has anyone ran into this issue before?

 

TMSPE Version 1.1

TMS 14.3.2

Codec Software Version TC 7.0.2

 

Thanks!

Jazz

2 REPLIES

I remember that being a known

I remember that being a known issue on TC 7.0.2 Upgrade to TC 7.1.1 or later to resolve issue. CSCul80930

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New Member

Thanks George!

Thanks George!

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