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vcs-e port usage

Hi , 

we are having an issue with media flowing. as you know, vcs-e is using 49999-55000 udp port for local RTP, and it's supposed to accept any port over 16386 UDP from remote endpoint. but when remote endpoint dials with port less than 50000, media is not flowing , therefore call is disconnected. any call with UDP port over 50000 is successful. 

for example, below media is not flowing: 

remote endpoint (udp 42000) > vcs-e (udp 52000) 

 

media is flowing with no issue 

remote endpoint (udp 510000) > vcs-e (udp 520000) 

 

thanks for your suggestion 

 

Alex

 

1 REPLY

Isn't it possible to edit

Isn't it possible to edit this port range under Maintenance/Tools/Port Usage ?

/jens

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