08-02-2014 10:46 PM - edited 03-18-2019 03:15 AM
Hi Guys,
We have virtual VCS Control which was registered with a Virtual Serial. The server crashed and we do not have any back up. We re-installed and the serial is now different. Can we transfer the licenses ? On the licensing page the transfer/re-host is not highlighted for the PAK.
Thanks
VR
08-03-2014 05:10 AM
If you managed to duplicate the UUID and VMware's MAC address, you should recover the serial number.
08-05-2014 12:16 AM
Thanks Hong. What do you mean by VMWare's MAC ? I see 3 network interfaces. Where can I find the mac for the specific host ?
Thanks
Varadarajan.R
08-05-2014 02:24 AM
All the configurations are in the .vmx file. you can edit with ssh on.
08-05-2014 12:03 PM
You need to contact the licensing team to rehost VCS licensing. That is not available through the licensing portal for end users.
You'll need your PAK and/or contract information to get this done.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: