have you verified that the Movi PC is able to resolve the Starter Pack cluster name in DNS, either by A-record or SRV-record, and that this cluster name points to the IP address of the Starter Pack VCS?
A call ID will be present in any SIP request and is perfectly normal. As further troubleshooting of this issue will require taking logs from the VCS, and since these logs should not be posted to this forum, you probably want to open a case with TAC for this issue.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...