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Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

VCS X7

Hello!

X7 is coming closer and closer, after the binary already arrived on the FTP last week:

http://ftp.tandberg.com/pub/software/vcs/x7/

now the release:

http://ftp.tandberg.com/pub/software/vcs/x7/Cisco_VCS_Release_Note_X7-0.pdf

and also other docs:

http://www.cisco.com/en/US/products/ps11337/tsd_products_support_series_home.html

like the x7 admin guide:

http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/admin_guide/Cisco_VCS_Administrator_Guide_X7-0.pdf

show up!

The software is still not listed on the Cisco site:

http://www.cisco.com/cisco/software/release.html?mdfid=283733603&flowid=22561&softwareid=280886992&release=X6.1&relind=AVAILABLE&rellifecycle=&reltype=latest

So possibly you have to be a bit patient till the release keys are available.

There are many interesting enhancements, like 200 sip domain limit, b2bua for Lync, ...

As always: Please read the release notes and admin guide carefully before upgrading!

Martin

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Everyone's tags (4)
22 REPLIES
Cisco Employee
New Member

VCS X7

Hi,

where do i get the release key from?

thx

Tino

Cisco Employee

VCS X7

VCS X7

Is this site only for Cisco partners or also directly for customers?

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VCS X7

Hello Tino,

if you have TMS with connectivity to the Cisco Server you should see it there.

If not you should be able to get this info via your Cisco Partner.

A valid service contract is required to get a release key.

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New Member

VCS X7

Interestingly enough, my TMS (12.6) pulled down the X7 firmware but not the release keys for any of my VCS's (although I am able to get them through the license portal).    

New Member

VCS X7

thanks!

VCS X7

Hi Teck Chye Tang!

I noticed that X7 was removed yesterday from the Cisco download and the tandberg ftp site.

Whats the reason?

Martin

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Cisco Employee

VCS X7

Hi Martin,

Apparently a bug has been found that if the VCS running X7.0 have a DNS problem, it will causes the VCS to lock up and not be accessible over web, ssh, telnet or even serial.

As this could easily be confused as a problem requiring a hardware RMA, so Cisco have decided to avoid propagation of this potential problem by removing access to the X7.0 code.

We are working on a version X7.0.1 which will have a fix for this DNS problem

If you have upgraded to X7.0 and did not face this issue, do not be alarmed.  So far we have 2 VCS reported to have this issue.  But if you have not, then wait for X7.0.1.

VCS X7

Thx for your quick reply!

Could an easy workaround be to config the nameservers in /etc/resolv.conf

instead of using the internal 127.0.0.1 DNS Server, which I could picture is the issue, or is it the VCS process itself?

Maybe it would be nice to have an menu option to disable this new DNS feature and just use

direct external DNS as it was before, you know, the less whats in between, the less can break :-)

mek

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Cisco Employee

VCS X7

Martin,

Thanks fo your suggestion.  But i reserve my comments and leave this to R&D.

New Member

VCS X7

Teck,

Thanks for the update on X7. I noticed yesterday as well that the package had been pulled.

New Member

VCS X7

Interestingly enough, I obtained a new release key thru TAC just today for X7.0 only to find out

in these posts that the sw is now removed.

Thank you gentlemen.

When are we expecting the X7.0.1 to come out ?

New Member

VCS X7

Hello together,

X7.0.1 is released today.

New Member

VCS X7

Cool - thanks for the update.

Bronze

VCS X7

Hi,

one quick question.

We have now x6.1 and I would like to upgrade it ot 7.0.1. Is it just a straightforward upgrade or do I need new licenses for this version?

Thank you.

VCS X7

Its a straight forward upgrade if you follow the guides :-)

Besides that from X6 to X7 you need a new release key (for X7.x).

You get this if you have a valid service agreement without any additional cost.

As I do not know your deployment other things might be looked into

(like TMS upgrade, ...) which might need a new release key or tasks upfront the upgrade as well.

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Bronze

VCS X7

Hi,

I got the new release keys. I just have to DL the new software.

The problem is that we can not register our Movi clients on the VCS with Starter pack.

It has this options:

0 Non Traversal Calls, 5 Traversal Calls, 50 Registrations, 900 TURN Relays, Expressway, Encryption, FindMe, Starter Pack.

We always get a login failed error. It says Wrong username, domain, and/or password.

But I use definately the right credentials.

I made an A record on our local DNS server - sip.domain.local and configured under SIP configuration this domain, too.

My PC resolves the hostname.

Port 5060 is open, I tested it with "telnet sip 5060"

Do you have an idea what could be the problem?

Bronze

VCS X7

This is the network log on version 7.0.1

Module="

network.sip

" Level="

INFO

":  Dst-ip="

127.0.0.1

"  Dst-port="

22410

"   Detail="

Sending Response Code=200, Method=NOTIFY, To=sip:smail@versobh.local, Call-ID=2e405d5a631a8be0@127.0.0.1

"

Bronze

VCS X7

Hi,

we finally registered with VCS but with Jitsi, and not MOVI.

MOVI just does not want to register and no reason could be found.

VCS X7

Its most likely the provisioning of movi which fails and this most likely because of the authentication.

There are some explanations about that here in the forum, as well as the admin guide is a good source

until there is a X7 starter pack deployment guide.

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VCS X7

Please shoot the X7.1.2 :) how can I get it?

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