cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
522
Views
0
Helpful
3
Replies

VM VCS crash problem

Had a VCS crash due to disk hardware failure.
Have rebuilt the vm on a new UCS blade chassis (it was on an IBM center)
But now it is coming up with a different serial number. This is causing the backup to not install the old keys.

Is there a way to change the serial number or do I need to wait for licensing to generate a new set of keys?

Running 7.2.2 code before crash

Thanks

Sent from Cisco Technical Support iPad App

1 Accepted Solution

Accepted Solutions

Martin Koch
VIP Alumni
VIP Alumni

Yes, you need to re-host the licenses, I am not aware that there is a faster way than contacting licensing.

I have not seen a official statement what exactly defines the serial number on the virtual vcs,

but I have the feeling the storage id is one key thing.

To prevent this from happening again, you might want to look at SAN based storage and also vmotion,

with that it should be possible to bring the vcs up again on an other host.

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify

View solution in original post

3 Replies 3

Martin Koch
VIP Alumni
VIP Alumni

Yes, you need to re-host the licenses, I am not aware that there is a faster way than contacting licensing.

I have not seen a official statement what exactly defines the serial number on the virtual vcs,

but I have the feeling the storage id is one key thing.

To prevent this from happening again, you might want to look at SAN based storage and also vmotion,

with that it should be possible to bring the vcs up again on an other host.

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify

Thanks. That is what I was afraid of.

Sent from Cisco Technical Support iPad App

outlooker
Level 1
Level 1

Hi Richard,

I can help with licensing VCS, feel free drop me an email for what you need.

Regards,
hongquan.yue@gmail.com


Sent from Cisco Technical Support Android App

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: