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New Member

VM VCS crash problem

Had a VCS crash due to disk hardware failure.
Have rebuilt the vm on a new UCS blade chassis (it was on an IBM center)
But now it is coming up with a different serial number. This is causing the backup to not install the old keys.

Is there a way to change the serial number or do I need to wait for licensing to generate a new set of keys?

Running 7.2.2 code before crash

Thanks

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1 ACCEPTED SOLUTION

Accepted Solutions

VM VCS crash problem

Yes, you need to re-host the licenses, I am not aware that there is a faster way than contacting licensing.

I have not seen a official statement what exactly defines the serial number on the virtual vcs,

but I have the feeling the storage id is one key thing.

To prevent this from happening again, you might want to look at SAN based storage and also vmotion,

with that it should be possible to bring the vcs up again on an other host.

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify

3 REPLIES

VM VCS crash problem

Yes, you need to re-host the licenses, I am not aware that there is a faster way than contacting licensing.

I have not seen a official statement what exactly defines the serial number on the virtual vcs,

but I have the feeling the storage id is one key thing.

To prevent this from happening again, you might want to look at SAN based storage and also vmotion,

with that it should be possible to bring the vcs up again on an other host.

Please remember to rate helpful responses and identify helpful or correct answers.

Please remember to rate helpful responses and identify

New Member

Re: VM VCS crash problem

Thanks. That is what I was afraid of.

Sent from Cisco Technical Support iPad App

New Member

Re:VM VCS crash problem

Hi Richard,

I can help with licensing VCS, feel free drop me an email for what you need.

Regards,
hongquan.yue@gmail.com


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