Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

VX Tactical Issue

I have a VX Tactical Box that is stuck on the black start up screen. This box is not on the network, it is used as a stand alone. I was seeing if anyone knew how to reset it or be able to console into it to do a reset. Any help would be great

  • TelePresence
2 REPLIES
VIP Green

Sounds very similar to this

Sounds very similar to this thread: https://supportforums.cisco.com/discussion/12307076/cisco-vx-tactical-not-working

Are you able to connect it to a network, or directly to a laptop to cehck it via the CLI or Web Interface?

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

New Member

I have same problem. you need

I have same problem. you need rebooting the codec by button. You have two way. First (and hard) unscrew all 30 screw , open case and find power button.

Or second (light) find 3mm holl under soft cover near remote controler place (look picture).

Take stick (toothpick). The button of codec under holl under soft toch cover.   

168
Views
0
Helpful
2
Replies