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New Member

What is the retry count for "Automatic connect" in TMS.

Hi,

I would like to know, how many times a TMS would try an Endpoint/MCU while trying to send call out information - before saying

"Allocate failed, conference is not automatically connected".

The conference type is Automatic connect

Automatic connect: Cisco TMS will automatically connect all the participants at the specified time and date.

Everyone's tags (2)
2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

What is the retry count for "Automatic connect" in TMS.

Hi

Seems more like it's one initial try and then 3 re-tries after the initial try and it seems to be the same for the TCS and for the MCU.

So 1 initial + 3 retries before it states it cannot automatically connect it.

/Magnus

Cisco Employee

Re: What is the retry count for "Automatic connect" in TMS.

I just checked: There indeed is such a setting, "Connection Attemps for Scheduled Calls", which defaults to three.

11 REPLIES
Cisco Employee

What is the retry count for "Automatic connect" in TMS.

Hi

3 times as far as I know.

/Magnus

New Member

What is the retry count for "Automatic connect" in TMS.

Hi Magnus,

It looks like 3 for MCU and 5 for Content server from my Conf control center logs.

9/1/2012 9:00:42 AM System User MCU1 Allocation failed: hostAddress:10.10.10.1, description:Getting XML document 'https://10.10.10.1//system.xml' failed.. URL: https://10.10.10.1//system.xml, base exception:Unable to connect to the remote server

9/1/2012 9:00:42 AM System User   Non-secure conference. Original value of the setting was 'if possible' and not all participants support encryption

9/1/2012 9:01:03 AM System User RECORDER Allocation failed: Unable to connect to the remote server

9/1/2012 9:01:24 AM System User MCU1 No response from main system

9/1/2012 9:02:06 AM System User RECORDER  Allocation failed: Unable to connect to the remote server

9/1/2012 9:02:06 AM System User MCU1 Allocation failed: hostAddress:10.10.10.1, description:Getting XML document 'https://10.10.10.1//system.xml' failed.. URL: https://10.10.10.1//system.xml, base exception:Unable to connect to the remote server

9/1/2012 9:02:06 AM System User   Non-secure conference. Original value of the setting was 'if possible' and not all participants support encryption

9/1/2012 9:02:48 AM System User MCU1 No response from main system

9/1/2012 9:03:09 AM System User RECORDER Allocation failed: Unable to connect to the remote server

9/1/2012 9:03:30 AM System User MCU1 Allocation failed: hostAddress:10.10.10.1, description:Getting XML document 'https://10.10.10.1//system.xml' failed.. URL: https://10.10.10.1//system.xml, base exception:Unable to connect to the remote server

9/1/2012 9:03:30 AM System User   Non-secure conference. Original value of the setting was 'if possible' and not all participants support encryption

9/1/2012 9:04:12 AM System User RECORDER Allocation failed: Unable to connect to the remote server

9/1/2012 9:04:12 AM System User MCU1 No response from main system

9/1/2012 9:04:12 AM System User MCU1 No contact with master system, 3 successive polls failed.

9/1/2012 9:04:54 AM System User MCU1 Allocation failed: hostAddress:10.10.10.1, description:Getting XML document 'https://10.10.10.1//system.xml' failed.. URL: https://10.10.10.1//system.xml, base exception:Unable to connect to the remote server

9/1/2012 9:04:54 AM System User RECORDER Allocate failed, the participant is not automatically called

9/1/2012 9:04:54 AM System User MCU1 Allocate failed, conference is not automatically connected

Wont TMS try this Endpoint at all after this?

Cisco Employee

What is the retry count for "Automatic connect" in TMS.

Hi

Seems more like it's one initial try and then 3 re-tries after the initial try and it seems to be the same for the TCS and for the MCU.

So 1 initial + 3 retries before it states it cannot automatically connect it.

/Magnus

New Member

What is the retry count for "Automatic connect" in TMS.

What does this error mean though?

Does it mean that there was not enough ports to allocate for the scheduled calls?

I received this error "Allocate failed, conference is not automatically connected" for a scheduled conference of 5 enpoints and we have an MCU with 20 port availability resource and at the time was only 12 total being used so not sure why it would fail.

Anyone have any idea?

Also can the MCU and TMS be configured that once the resources have been scheduled can the adhoc be restricted in making calls if the resources are booked?

Cisco Employee

Re: What is the retry count for "Automatic connect" in TMS.

I'm not in front of a TMS right now, but can't you configure this value from Administrative Tools > Conference settings?

-Kjetil

Sent from Cisco Technical Support iPad App

Cisco Employee

Re: What is the retry count for "Automatic connect" in TMS.

I just checked: There indeed is such a setting, "Connection Attemps for Scheduled Calls", which defaults to three.

New Member

What is the retry count for "Automatic connect" in TMS.

What does this error mean though?

Does it mean that there was not enough ports to allocate for the scheduled calls?

I received this error "Allocate failed, conference is not automatically connected" for a scheduled conference of 5 enpoints and we have an MCU with 20 port availability resource and at the time was only 12 total being used so not sure why it would fail.

Anyone have any idea?

Also can the MCU and TMS be configured that once the resources have been scheduled can the adhoc be restricted in making calls if the resources are booked?

New Member

What is the retry count for "Automatic connect" in TMS.

What does this error mean though?

Does it mean that there was not enough ports to allocate for the scheduled calls?

I received this error "Allocate failed, conference is not automatically connected" for a scheduled conference of 5 enpoints and we have an MCU with 20 port availability resource and at the time was only 12 total being used so not sure why it would fail.

Anyone have any idea?

Also can the MCU and TMS be configured that once the resources have been scheduled can the adhoc be restricted in making calls if the resources are booked?

Cisco Employee

What is the retry count for "Automatic connect" in TMS.

Hugh,

What specific sw versions are you running here, i.e. TMS, MCU, TCS, etc? In particular what type of MCU is involved here? Are all the EPs and TCS on an available before the scheduled conference begins?

rgds,

Dale

New Member

What is the retry count for "Automatic connect" in TMS.

Hi Dale,

TMS:  13.2.1

MCU:4.2(1.46) and it is an 4510 Codian MCU

We don't have a TCS.

Just TMS, MCU, ISDN GW Codian, VCS, Border Express and an Entrypoint.

Cisco Employee

What is the retry count for "Automatic connect" in TMS.

Sorry, I was looking at Rameez's logs above that contained a TCS But if your CCC logs look like Rameez's, then it could be that TMS cannot connect to the system, either because of connectivity issues or it could be actually not turned on (?). In Rameez's case, that looks like what it is with regards to his TCS.

cheers,

Dale

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