Need Help:Regarding Case when we should receive an email if we haven't receive feed within SLA.
Hello Cisco Team/Everyone,
We are facing one major hurdle we need to configure a case when a email should be sent to business if the feed is not received within SLA.
At present what we can configure is if feed is being received within SLA then an email will be sent informing about the timely delievery of feed and if we receive feed after SLA then also an email will be sent to business informing that feed received late but if we haven't received the feed within SLA then please let us know how to configure Email Action ? ( informing that we haven't received the feed within SLA )