Can you do a direct upgrade from Cisco QM 8.5.1 to the latest 10.5.1 via the PUT tool? Customer has CUCM/UCCX 8.5.1 and plan to upgrade that to 10.5.1. Has anyone done the Cisco QM 10.5 upgrade part and say they had success? I've done the CUCM/UCCX upgrade to 10.5.1 a lot, but not the QM upgrade.
Did the Cisco QM product just change marketing names to Unified Workforce Optimization Advanced Quality Management 10.5(1), or was it end of life, etc? With UCSS/ESW is upgrade free via PUT.
I can’t find a clear document on upgrading from QM 8.5.1 to 10.5.1. These seem to be new install focused.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...