Unity Connection 8.5 Upgrade to 10 Licensing Question

[Curtis Hu]

Hello,

Have a question about the licensing migration of Unity Connection 8.5 Upgrade to 10, do we need to order a upgrade license via PUT tool for license migration, or we can just finish the migration without have Cisco licensing team involved?

Thanks,

[Aman Soi]

Hi Curtis,

For all Major up-gradations , u need to place the order through PUT.

You can opt for  e-delivery to get the PAK codes which need to be shared with licensing team to get desired licenses.

regds,

aman

[Chris Deren · Accepted solution]

You need to order it through PUT, but keep in mind that you will not receive a PAK for CUCM or UCXN 9 or 10 as the licenses need to be migrated to ELM. Once you upgrade ELM will be installed on each node and you pick one as your ELM server, then you follow the steps to migrate your license directly from ELM, email the request to cisco licensing and they will provide the license. You have 60 days to install new license after the upgrade.

Chris 

[Aman Soi]

Hi Chris,

thanks for correcting me on PAK codes[+5]

Hi Curtis,

After u migrate to 9 and have additional requirement for licenses, then, u would get PAK codes. The same PAK codes along with ELM file needs to be entered on www.cisco.com/go/license.

regds,

aman