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Upgrade 4.1 to 7.0(1)

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renatobandeirapereira1
Level 1
Level 1

‎11-12-2014 10:51 AM - edited ‎03-19-2019 08:50 AM

Hello,

 

I am updating CUCM version 4.1(3) to 7.0(1) using the tool upgrade of the cisco(Unified Communications Manager/CallManager Upgrade Assistant-4.3(13)), but the error below is appeared:

 

11-12-2014 20:28:07.527:VersionChk:INFO:******************************
11-12-2014 20:28:07.527:VersionChk:INFO:*** VERSION CHECKER MODULE ***
11-12-2014 20:28:07.527:VersionChk:INFO:******************************
11-12-2014 20:28:07.527:VersionChk:INFO:Validation of components for CallManager upgrade to version 7.0(1)
11-12-2014 20:28:07.527:VersionChk:INFO:OS has the correct version "2000.2.7"
11-12-2014 20:28:07.527:VersionChk: ERR:OS upgrade has incorrect version (expected "2000.4.2", but found "none")
11-12-2014 20:28:07.527:VersionChk:INFO:CSQLVersionChecker::Check, retrieve MSSQLServer version
11-12-2014 20:28:07.527:VersionChk:INFO:CSQLVersionChecker::Validate, MSSQL version has correct value ('8.00.761')

 

Attached, the log complete.

 

Labels:
arquivo.zip
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1 Accepted Solution

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Manish Gogna
Cisco Employee
Cisco Employee

‎11-13-2014 12:44 AM

Upgrade the OS to version 2000.4.2 and then try again

http://software.cisco.com/download/release.html?mdfid=278853938&flowid=45886&softwareid=283088889&release=2000.4%286%29_SR9&relind=AVAILABLE&rellifecycle=&reltype=all

HTH

Manish

 

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5 Replies 5

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Manish Gogna
Cisco Employee
Cisco Employee

‎11-13-2014 12:44 AM

Upgrade the OS to version 2000.4.2 and then try again

http://software.cisco.com/download/release.html?mdfid=278853938&flowid=45886&softwareid=283088889&release=2000.4%286%29_SR9&relind=AVAILABLE&rellifecycle=&reltype=all

HTH

Manish

 

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renatobandeirapereira1
Level 1
Level 1
In response to Manish Gogna

‎11-13-2014 04:33 AM

Hello,

After upgrade OS version, I received the followed error of the DataBase Replication.

Cisco Unified CallManager Database Replication Status: Validation failed.

11/13/2014 14:23:54.909 HELPER|<--SDIControlBase::Init(128c) 
11/13/2014 14:23:54.909 HELPER|<--SDIControlRegistry::SDIControlRegistry(subKey) 
11/13/2014 14:23:54.909 HELPER|-->CDBLHelperDlg::CDBLHelperDlg 
11/13/2014 14:23:54.909 HELPER|-->CDBLHelperDlg::ReadRegistry 
11/13/2014 14:23:54.909 HELPER|<--CDBLHelperDlg::ReadRegistry 
11/13/2014 14:23:54.909 HELPER|-->CDBLHelperDlg::GetMyLocalHostName 
11/13/2014 14:23:54.924 HELPER|   CDBLHelperDlg::GetMyLocalHostName gethostname returned [0]
11/13/2014 14:23:54.924 HELPER|   CDBLHelperDlg::GetMyLocalHostName Local Host Name  Resolved [EAST1A]
11/13/2014 14:23:54.924 HELPER|<--CDBLHelperDlg::GetMyLocalHostName 
11/13/2014 14:23:54.924 HELPER|<--CDBLHelperDlg::CDBLHelperDlg 
11/13/2014 14:23:54.924 HELPER|-->CReplication::CReplication 
11/13/2014 14:23:54.924 HELPER|<--CReplication::CReplication 
11/13/2014 14:23:54.924 HELPER|-->CReplication::RepThreadProc 
11/13/2014 14:23:54.924 HELPER|-->CReplication::GetSQLVersion 
11/13/2014 14:23:54.956 HELPER|-->CNameResolution::CNameResolution 
11/13/2014 14:23:54.956 HELPER|<--CNameResolution::CNameResolution 
11/13/2014 14:23:54.956 HELPER|-->CNameResolution::ThreadProc 
11/13/2014 14:23:54.956 HELPER|-->CNameResolution::GetDatabaseInfo 
11/13/2014 14:23:55.034 HELPER|   CNameResolution::GetDatabaseInfo select N.name, N.description, PC.paramValue from ProcessNode AS N JOIN ProcessConfig AS PC ON PC.fkProcessNode=N.pkid WHERE PC.paramname LIKE 'DBConnection' AND PC.tkService=9 ORDER BY PC.fkProcessNode
11/13/2014 14:23:55.034 HELPER|   CNameResolution::GetDatabaseInfo EAST1B
11/13/2014 14:23:55.034 HELPER|   CNameResolution::GetDatabaseInfo DSN=CiscoCallManager;SERVER=EAST1B;DATABASE=CCM0300;Trusted_Connection=yes
11/13/2014 14:23:55.034 HELPER|-->CNameResolution::GetValueFromDSN 
11/13/2014 14:23:55.034 HELPER|   CNameResolution::GetValueFromDSN [SERVER=] [EAST1B]
11/13/2014 14:23:55.034 HELPER|<--CNameResolution::GetValueFromDSN 
11/13/2014 14:23:55.034 HELPER|   CNameResolution::GetDatabaseInfo 192.168.100.100
11/13/2014 14:23:55.034 HELPER|   CNameResolution::GetDatabaseInfo DSN=CiscoCallManager;SERVER=EAST1A;DATABASE=CCM0300;Trusted_Connection=yes
11/13/2014 14:23:55.034 HELPER|-->CNameResolution::GetValueFromDSN 
11/13/2014 14:23:55.034 HELPER|   CNameResolution::GetValueFromDSN [SERVER=] [EAST1A]
11/13/2014 14:23:55.034 HELPER|<--CNameResolution::GetValueFromDSN 
11/13/2014 14:23:55.034 HELPER|   CReplication::GetSQLVersion [8] [Microsoft SQL Server  2000 - 8.00.818 (Intel X86) 
May 31 2003 16:08:15 
Copyright (c) 1988-2003 Microsoft Corporation
Standard Edition on Windows NT 5.0 (Build 2195: Service Pack 4)
]
11/13/2014 14:23:55.034 HELPER|<--CReplication::GetSQLVersion 
11/13/2014 14:23:55.034 HELPER|-->CReplication::GetDatabaseInfo 
11/13/2014 14:23:55.034 HELPER|<--CNameResolution::GetDatabaseInfo 
11/13/2014 14:23:55.034 HELPER|-->CNameResolution::CreateGrid 
11/13/2014 14:23:55.034 HELPER|<--CNameResolution::CreateGrid 
11/13/2014 14:23:55.034 HELPER|-->CNameResolution::DisplayGrid 
11/13/2014 14:23:55.034 HELPER|   CNameResolution::DisplayGrid EAST1B  EAST1B    0ms  0ms  EAST1B    Working  
11/13/2014 14:23:55.034 HELPER|   CNameResolution::DisplayGrid 192.168.100.100  EAST1A    0ms  0ms  EAST1A    Working  
11/13/2014 14:23:55.034 HELPER|<--CNameResolution::DisplayGrid 
11/13/2014 14:23:55.034 HELPER|-->CNameResolution::GetWinsockStatus 
11/13/2014 14:23:55.049 HELPER|   CReplication::GetDatabaseInfo Glass node [31555D54-1E47-4EB2-9A6D-CCC69F146365]
11/13/2014 14:23:55.049 HELPER|   CReplication::GetDatabaseInfo Get pub info
11/13/2014 14:23:55.049 HELPER|   CReplication::GetDatabaseInfo select N.pkid, N.name, N.description, PC.paramValue, C.processNodeName from ProcessNode AS N JOIN ProcessConfig AS PC ON PC.fkProcessNode=N.pkid LEFT JOIN CallManager AS C ON N.pkid=C.fkProcessNode WHERE PC.paramname LIKE 'DBConnection' AND PC.tkService=9 AND PC.fkProcessNode='31555D54-1E47-4EB2-9A6D-CCC69F146365'
11/13/2014 14:23:55.065 HELPER|   CReplication::GetDatabaseInfo DSN=CiscoCallManager;SERVER=EAST1A;DATABASE=CCM0300;Trusted_Connection=yes
11/13/2014 14:23:55.065 HELPER|-->CReplication::GetValueFromDSN 
11/13/2014 14:23:55.065 HELPER|   CReplication::GetValueFromDSN [SERVER=] [EAST1A]
11/13/2014 14:23:55.065 HELPER|<--CReplication::GetValueFromDSN 
11/13/2014 14:23:55.065 HELPER|   CReplication::GetDatabaseInfo Not found, insert
11/13/2014 14:23:55.065 HELPER|-->CReplication::GetValueFromDSN 
11/13/2014 14:23:55.065 HELPER|   CReplication::GetValueFromDSN [DATABASE=] [CCM0300]
11/13/2014 14:23:55.065 HELPER|<--CReplication::GetValueFromDSN 
11/13/2014 14:23:55.065 HELPER|   CReplication::GetDatabaseInfo CM Check [192.168.100.100] [192.168.100.100]
11/13/2014 14:23:55.065 HELPER|   CReplication::GetDatabaseInfo select N.pkid, N.name, N.description, PC.paramValue, C.processNodeName from ProcessNode AS N JOIN ProcessConfig AS PC ON PC.fkProcessNode=N.pkid LEFT JOIN CallManager AS C ON N.pkid=C.fkProcessNode WHERE PC.paramname LIKE 'DBConnection' AND PC.tkService=9 AND PC.fkProcessNode <> '31555D54-1E47-4EB2-9A6D-CCC69F146365' ORDER BY PC.fkProcessNode
11/13/2014 14:23:55.065 HELPER|   CReplication::GetDatabaseInfo DSN=CiscoCallManager;SERVER=EAST1B;DATABASE=CCM0300;Trusted_Connection=yes
11/13/2014 14:23:55.065 HELPER|-->CReplication::GetValueFromDSN 
11/13/2014 14:23:55.065 HELPER|   CReplication::GetValueFromDSN [SERVER=] [EAST1B]
11/13/2014 14:23:55.065 HELPER|<--CReplication::GetValueFromDSN 
11/13/2014 14:23:55.065 HELPER|-->CReplication::GetValueFromDSN 
11/13/2014 14:23:55.065 HELPER|   CReplication::GetValueFromDSN [DATABASE=] [CCM0300]
11/13/2014 14:23:55.065 HELPER|<--CReplication::GetValueFromDSN 
11/13/2014 14:23:55.065 HELPER|   CReplication::GetDatabaseInfo Insert check [EAST1A] [EAST1B]
11/13/2014 14:23:55.065 HELPER|   CReplication::GetDatabaseInfo DB Check [CCM0300] [CCM0300]
11/13/2014 14:23:55.065 HELPER|   CReplication::GetDatabaseInfo Not found, insert
11/13/2014 14:23:55.065 HELPER|<--CReplication::GetDatabaseInfo 
11/13/2014 14:23:55.065 HELPER|-->CReplication::CreateGrid 
11/13/2014 14:23:55.065 HELPER|<--CReplication::CreateGrid 
11/13/2014 14:23:55.065 HELPER|-->CReplication::DisplayGrid 
11/13/2014 14:23:55.065 HELPER|   CReplication::DisplayGrid  replication status:[Publisher= 192.168.100.100    ]<<<PUBLISHER>>>
11/13/2014 14:23:55.065 HELPER|   CReplication::DisplayGrid  replication status:[Subscriber= EAST1B    ]<<<PUBLISHER>>>
11/13/2014 14:23:55.065 HELPER|<--CReplication::DisplayGrid 
11/13/2014 14:23:55.065 HELPER|-->CReplication::GetDatabaseReadWrite 
11/13/2014 14:23:55.065 HELPER|   CReplication::GetDatabaseReadWrite Get connection
11/13/2014 14:23:55.081 HELPER|   CReplication::GetDatabaseReadWrite select pkid,systemNode from ProcessNode
11/13/2014 14:23:55.081 HELPER|   CReplication::GetDatabaseReadWrite update ProcessNode set systemNode=1 where pkid='00000000-1111-0000-0000-000000000000'
11/13/2014 14:23:55.127 HELPER|   CReplication::GetDatabaseReadWrite Free connection
11/13/2014 14:23:55.127 HELPER|   CReplication::GetDatabaseReadWrite Next
11/13/2014 14:23:55.127 HELPER|   CReplication::GetDatabaseReadWrite Get connection
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus EAST1B
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus *ERROR* gethostbyname(EAST1B) failed
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus 192.168.100.100
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:23:57.299 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:23:57.299 HELPER|<--CNameResolution::GetWinsockStatus 
11/13/2014 14:23:57.299 HELPER|-->CNameResolution::DisplayGrid 
11/13/2014 14:23:57.299 HELPER|   CNameResolution::DisplayGrid EAST1B  EAST1B    Failed  Failed  EAST1B      
11/13/2014 14:23:57.299 HELPER|   CNameResolution::DisplayGrid 192.168.100.100  EAST1A    0ms  0ms  EAST1A  192.168.100.100  EAST1A  
11/13/2014 14:23:57.299 HELPER|<--CNameResolution::DisplayGrid 
11/13/2014 14:24:02.300 HELPER|-->CNameResolution::GetWinsockStatus 
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus EAST1B
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus *ERROR* gethostbyname(EAST1B) failed
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus 192.168.100.100
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:24:04.565 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:24:04.565 HELPER|<--CNameResolution::GetWinsockStatus 
11/13/2014 14:24:04.565 HELPER|-->CNameResolution::DisplayGrid 
11/13/2014 14:24:04.565 HELPER|   CNameResolution::DisplayGrid EAST1B  EAST1B    Failed  Failed  EAST1B      
11/13/2014 14:24:04.565 HELPER|   CNameResolution::DisplayGrid 192.168.100.100  EAST1A    0ms  0ms  EAST1A  192.168.100.100  EAST1A  
11/13/2014 14:24:04.565 HELPER|<--CNameResolution::DisplayGrid 
11/13/2014 14:24:09.565 HELPER|-->CNameResolution::GetWinsockStatus 
11/13/2014 14:24:11.159 HELPER|   CReplication::GetDatabaseReadWrite *ERROR* Failed to connect to datasource: [Microsoft][ODBC SQL Server Driver][DBNETLIB]Specified SQL server not found.
11/13/2014 14:24:11.159 HELPER|   CReplication::GetDatabaseReadWrite Free connection
11/13/2014 14:24:11.159 HELPER|   CReplication::GetDatabaseReadWrite Next
11/13/2014 14:24:11.159 HELPER|<--CReplication::GetDatabaseReadWrite 
11/13/2014 14:24:11.159 HELPER|-->CReplication::GetClientProtocol 
11/13/2014 14:24:11.159 HELPER|   CReplication::GetClientProtocol Protocol []
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus EAST1B
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus *ERROR* gethostbyname(EAST1B) failed
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus 192.168.100.100
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:24:11.815 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:24:11.831 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:24:11.831 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:24:11.831 HELPER|<--CNameResolution::GetWinsockStatus 
11/13/2014 14:24:11.831 HELPER|-->CNameResolution::DisplayGrid 
11/13/2014 14:24:11.831 HELPER|   CNameResolution::DisplayGrid EAST1B  EAST1B    Failed  Failed  EAST1B      
11/13/2014 14:24:11.831 HELPER|   CNameResolution::DisplayGrid 192.168.100.100  EAST1A    0ms  15ms  EAST1A  192.168.100.100  EAST1A  
11/13/2014 14:24:11.831 HELPER|<--CNameResolution::DisplayGrid 
11/13/2014 14:24:16.831 HELPER|-->CNameResolution::GetWinsockStatus 
11/13/2014 14:24:17.956 HELPER|   CReplication::GetClientProtocol Protocol []
11/13/2014 14:24:17.956 HELPER|<--CReplication::GetClientProtocol 
11/13/2014 14:24:17.956 HELPER|-->CReplication::GetCapSize 
11/13/2014 14:24:17.956 HELPER|   CReplication::GetCapSize Get connection
11/13/2014 14:24:17.972 HELPER|   CReplication::GetCapSize sp_configure 'show advanced options', 1
11/13/2014 14:24:18.128 HELPER|   CReplication::GetCapSize reconfigure with override
11/13/2014 14:24:18.144 HELPER|   CReplication::GetCapSize sp_configure 'max server memory'
11/13/2014 14:24:18.175 HELPER|   CReplication::GetCapSize Free connection
11/13/2014 14:24:18.175 HELPER|   CReplication::GetCapSize Next
11/13/2014 14:24:18.175 HELPER|   CReplication::GetCapSize Get connection
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus EAST1B
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus *ERROR* gethostbyname(EAST1B) failed
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus 192.168.100.100
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:24:19.081 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:24:19.081 HELPER|<--CNameResolution::GetWinsockStatus 
11/13/2014 14:24:19.081 HELPER|-->CNameResolution::DisplayGrid 
11/13/2014 14:24:19.081 HELPER|   CNameResolution::DisplayGrid EAST1B  EAST1B    Failed  Failed  EAST1B      
11/13/2014 14:24:19.081 HELPER|   CNameResolution::DisplayGrid 192.168.100.100  EAST1A    0ms  0ms  EAST1A  192.168.100.100  EAST1A  
11/13/2014 14:24:19.081 HELPER|<--CNameResolution::DisplayGrid 
11/13/2014 14:24:24.081 HELPER|-->CNameResolution::GetWinsockStatus 
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus EAST1B
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus *ERROR* gethostbyname(EAST1B) failed
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus 192.168.100.100
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:24:26.363 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:24:26.363 HELPER|<--CNameResolution::GetWinsockStatus 
11/13/2014 14:24:26.363 HELPER|-->CNameResolution::DisplayGrid 
11/13/2014 14:24:26.363 HELPER|   CNameResolution::DisplayGrid EAST1B  EAST1B    Failed  Failed  EAST1B      
11/13/2014 14:24:26.363 HELPER|   CNameResolution::DisplayGrid 192.168.100.100  EAST1A    0ms  0ms  EAST1A  192.168.100.100  EAST1A  
11/13/2014 14:24:26.363 HELPER|<--CNameResolution::DisplayGrid 
11/13/2014 14:24:31.363 HELPER|-->CNameResolution::GetWinsockStatus 
11/13/2014 14:24:33.613 HELPER|   CNameResolution::GetWinsockStatus EAST1B
11/13/2014 14:24:33.613 HELPER|   CNameResolution::GetWinsockStatus *ERROR* gethostbyname(EAST1B) failed
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus EAST1A
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus 192.168.100.100
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus Socket gethostbyname
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus addr [1808d4] len [4]
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus socket connect
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus socket linger
11/13/2014 14:24:33.628 HELPER|   CNameResolution::GetWinsockStatus close
11/13/2014 14:24:33.628 HELPER|<--CNameResolution::GetWinsockStatus 
11/13/2014 14:24:33.628 HELPER|-->CNameResolution::DisplayGrid 
11/13/2014 14:24:33.628 HELPER|   CNameResolution::DisplayGrid EAST1B  EAST1B    Failed  Failed  EAST1B      
11/13/2014 14:24:33.628 HELPER|   CNameResolution::DisplayGrid 192.168.100.100  EAST1A    0ms  0ms  EAST1A  192.168.100.100  EAST1A  
11/13/2014 14:24:33.628 HELPER|<--CNameResolution::DisplayGrid 
11/13/2014 14:24:34.207 HELPER|   CReplication::GetCapSize *ERROR* Failed to connect to datasource: [Microsoft][ODBC SQL Server Driver][DBNETLIB]Specified SQL server not found.
11/13/2014 14:24:34.207 HELPER|   CReplication::GetCapSize Free connection
11/13/2014 14:24:34.207 HELPER|   CReplication::GetCapSize Next
11/13/2014 14:24:34.207 HELPER|<--CReplication::GetCapSize 
11/13/2014 14:24:34.207 HELPER|-->CReplication::GetRepStatus 
11/13/2014 14:24:34.207 HELPER|-->CReplication::GetValueFromDSN 
11/13/2014 14:24:34.207 HELPER|   CReplication::GetValueFromDSN [SERVER=] [EAST1A]
11/13/2014 14:24:34.207 HELPER|<--CReplication::GetValueFromDSN 
11/13/2014 14:24:34.457 HELPER|   CReplication::GetRepStatus Subscriber job status records rows 1 columns 28
11/13/2014 14:24:34.457 HELPER|-->CReplication::GetSvcStatus 
11/13/2014 14:24:34.457 HELPER|   CReplication::GetSvcStatus [EAST1A] [MSSQLServer]
11/13/2014 14:24:34.457 HELPER|   CReplication::GetSvcStatus SERVICE_RUNNING
11/13/2014 14:24:34.457 HELPER|<--CReplication::GetSvcStatus 
11/13/2014 14:24:34.457 HELPER|-->CReplication::GetSvcStatus 
11/13/2014 14:24:34.457 HELPER|   CReplication::GetSvcStatus [EAST1A] [SQLServerAgent]
11/13/2014 14:24:34.457 HELPER|   CReplication::GetSvcStatus SERVICE_RUNNING
11/13/2014 14:24:34.457 HELPER|<--CReplication::GetSvcStatus 
11/13/2014 14:24:34.457 HELPER|   CReplication::GetRepStatus 192.168.100.100 Process 4 4
11/13/2014 14:24:34.472 HELPER|   CReplication::GetRepStatus Server EAST1A cur 3
11/13/2014 14:24:34.472 HELPER|-->CReplication::GetSvcStatus 
11/13/2014 14:24:34.472 HELPER|   CReplication::GetSvcStatus [EAST1B] [MSSQLServer]
11/13/2014 14:24:36.738 HELPER|   CReplication::GetSvcStatus *ERROR* Couldn't open service manager
11/13/2014 14:24:36.738 HELPER|<--CReplication::GetSvcStatus 
11/13/2014 14:24:36.738 HELPER|-->CReplication::GetSvcStatus 
11/13/2014 14:24:36.738 HELPER|   CReplication::GetSvcStatus [EAST1B] [SQLServerAgent]
11/13/2014 14:24:36.738 HELPER|   CReplication::GetSvcStatus *ERROR* Couldn't open service manager
11/13/2014 14:24:36.738 HELPER|<--CReplication::GetSvcStatus 
11/13/2014 14:24:36.738 HELPER|   CReplication::GetRepStatus EAST1B Process -1 -1
11/13/2014 14:24:36.738 HELPER|<--CReplication::GetRepStatus 
11/13/2014 14:24:36.738 HELPER|-->CReplication::DisplayGrid 
11/13/2014 14:24:36.738 HELPER|   CReplication::DisplayGrid  replication status:[Publisher= 192.168.100.100    ]<<<PUBLISHER>>>
11/13/2014 14:24:36.738 HELPER|   CReplication::DisplayGrid *ERROR*  replication failed [Subscriber= EAST1B    ]MSSQLServer service is not running
11/13/2014 14:24:36.738 HELPER|<--CReplication::DisplayGrid 
11/13/2014 14:24:36.738 HELPER|   CReplication::RepThreadProc Program End, return code : 1
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Manish Gogna
Cisco Employee
Cisco Employee
In response to renatobandeirapereira1

‎11-13-2014 04:36 AM

Easiest thing to do would be to reboot the callmanager servers. If that cannot be done for some reason, then you need to use the DBL Helper utility to fix it

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/46082-dblhelper-doc.html

HTH

Manish

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renatobandeirapereira1
Level 1
Level 1
In response to Manish Gogna

‎11-13-2014 05:20 AM

Hello,

 

But I don't have installation a subscriber.

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Aman Soi
VIP Alumni
VIP Alumni
In response to renatobandeirapereira1

‎11-13-2014 06:15 AM

Hi,

[+5] to Manish.

 

Is your SQL service running on Pub?

 

Do u have any DNS configured on CCM?

 

regds,

aman

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