This has already been

rramlal · ‎10-15-2014

Hi,

We have purchased BE6k for a customer and they already have 5k (v7.0) on an MCS box. I have been reading through the many discussions but I am not getting a straight answer on what can be done in a case like this. Can you go through the only upgrade path for this customer? My intention was as follows:

1. backup 5k

2. Build a VM with same version BE5k and restore

3. Upgrade to 9.1 BE and then follow upgrade path for 5k-6k guide.

However I am having issues restoring the file on the VM and i am not sure if it is because of an unsupported platform for BE5k. Can you please help me? Its rather frustrating at this point.

Thanks much.

Jaime Valencia · ‎10-15-2014

This has already been addressed in another discussion

https://supportforums.cisco.com/discussion/12326496/cucm-70-be5k-restore-error

HTH

java

if this helps, please rate

Upgrade from BE5k (version 7.0) to BE6K (version 10.5)