User Facing Features and Upgrades from 6.x and 7.x (MWI, DND, CFA, ...)

[Joey De Wiele]

The 9.1.1 upgrade guide states:

"For upgrades from Cisco Unified Communications Manager Release 8.x, changes that are made to the following user-facing features get preserved after the upgrade completes ...".

What happens to user facing features like MWI and CFA for upgrades from 6.x and 7.x?

[Aman Soi · Accepted solution]

Hi,

you can refer the link which says 

User Provisioning

For upgrades from Cisco Unified Communications Manager Release 4.x and 5.x, any provisioning that the end user performs to user-facing features after the upgrade begins could get lost.

For upgrades from Cisco Unified Communications Manager Release 6.x, changes that are made to the following user-facing features get preserved after the upgrade completes:

•Call Forward All (CFA)

•Message Waiting Indication (MWI)

•Privacy Enable/Disable

•Do Not Disturb Enable/Disable (DND)

•Extension Mobility Login (EM)

•Hunt Group Logout

•Device Mobility

•CTI CAPF status for end users and application users

•Credential hacking and authentication

•Recording enabling

•Single Number Reach enabling

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cucos/7_1_2/cucos/osg_712_cm/iptpch7.html

regds,

aman