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Beep generation (tone in the background)

m.metwally
Level 1
Level 1

Dear Experts,

How can I add a repetitive beep (tone) - lets say every 5 seconds - in the background of the call as I use some sort of Call Recording Systems (called CallRex) which sniffs the data as it flows throghou the Vioce Switch and this software doesn't have a cabability to add this tone, Any Help?

Regards,

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

You can't if the software is just sniffing the traffic. This is possible if the vendor uses the UCM built-in framework for monitoring/record like they are supposed to.

UCM Features and Services Guide - Monitoring and Recording