Cannot Make Call On Some Pattern which is defined on Voice Gateway as well as on CUCM

[Imtiyaz]

Good Afternoon,

i have some issues related dial pattern. i have define dial pattern on voice gateway as well as on CUCM also. i can make call on that pattern by cisco 7821 model. but cannot make call from spa 502g. when i make call from spa 502g on toll free number or some landline number like 012XXXXXXXX.  then call does not reach at voicegateway. i saw call trace report it shows like "|REJECT|103|9013XXXXXX". its happening only with spa 502g phone.

please help me to resolve this issue

[Georgios Fotiadis]

Are these phones on different device pools? What does the Dialed Number Analyzer say?

If you may, attach as file, the CallManager trace for both a successful and unsuccessful call, along with calling and called numbers.

[Imtiyaz]

When i test from Call Analyzer then pattern matches. but problem is that dial number not reaching at voice gateway from CUCM. 

[Georgios Fotiadis]

Can you describe the exact call flow? Then, attach the CallManager DSL logs and write down calling and called numbers.

[Imtiyaz]

i make dial then call reach at call manager but its not going out from call manager.
when i saw log then i found this line CC|REJECT|24262603|24262604|103|90126030111|.
103 extension number and other destination number.