change from MSP to Enterprise mode in Prime Collaboration Assurance 10.5

[Luigi Valenza]

Hi all,

I googled a lot but I didn't find anything about it.
Is it possible to change from MSP mode to Enterprise mode without the need to reinstall the OVA template again?

Thanks a lot.

Luigi

[Aman Soi · Accepted solution]

Hi,

Check this info :

Virtual Machine Requirements for Prime Collaboration Assurance

You must review the Installation Modes and Requirements section to understand the supported installation deployment modes and applications during the Prime Collaboration installation.

The following table lists the virtual machine requirements for Prime Collaboration Assurance application, based on the number of endpoints managed in Prime Collaboration. The virtual machine requirements mentioned in this table is also applicable for Prime Collaboration Analytics and Prime Collaboration Contact Center Assurance. For details on the endpoint quantities supported in each OVA deployment model, see Endpoints and Contact Center Agents Count.

There are no separate Prime Collaboration Assurance OVAs for Enterprise and MSP deployments for Small, Medium, and Large deployment models. During the installation select the appropriate options to deploy the required applications; by default, the Prime Collaboration Analytics is installed as part of the Prime Collaboration Assurance - Advanced Enterprise installation.

For Very large deployment model, there are separate OVAs for Enterprise and MSP. During the installation of the Prime Collaboration Assurance - Advanced Enterprise deployment, you can choose whether to deploy Prime Collaboration Analytics or not.

The Prime Collaboration Analytics application is not supported in the MSP deployment.

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-5/upg_mig/guide/Cisco_Prime_Collaboration_Upgrade_and_Migration_Guide_10_5/Cisco_Prime_Collaboration_Upgrade_and_Migration_Guide_10_5_chapter_0101.html

regds,

aman

[Luigi Valenza]

So I don't have any choices... I have to re-install it :(

Thanks a lot and happy new year :)

Luigi

[Aman Soi]

Hi Luigi,

Wish u too a Happy New Year.

we need to follow Documentation. Are u using Very Large deployment model in existing setup?

regds,

aman

[Luigi Valenza]

No,

the small one.

Regards,

Luigi

[Aman Soi]

Hi Luigi,

the DOC says that There are no separate Prime Collaboration Assurance OVAs for Enterprise and MSP deployments for Small, Medium, and Large deployment models.

In your case,u are using Small.

regds,

aman