New to the game and need some quick help

[danpiramir3]

I have been thrown our exisiting phone infrastructure and what do you know we are having some issues.

We have a new series of DID's and when they are dialed from our directory they go anywhere? Not routing to the proper extension.  Translation pattern looks good in comparison to the extensions that are working.

Cisco Unified CM Administration System version: 6.1.3.3000-1

Cisco Application Administration - 5.0(2)_Build064
Package: Unified CCX Enhanced

Regards,

Dan

[Jaime Valencia]

First thing to know is that everything that has a DN can be used for routing, so it's a good idea to look at the route plan report to find matches.

If you can't find an exact match, chances are you're hitting something with wildcards ie X, [1-2], etc

An easy way to check routing if you're new to the game is to use DNA

Cisco Unified Communications Manager Dialed Number  Analyzer Guide, Release 6.1(1)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dna/6_1_1/bw-dna.html

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk