Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

1-800 Numbers

When someone calls an 800 number on our system, how do you get it to go to a certain number? We have two 800 numbers now but I can't see how they get to the numbers that they goes to now. Were do I look?

1 REPLY
Hall of Fame Super Red

Re: 1-800 Numbers

Hey David,

This is almost always done at the Telco/provider level. So we have many 1-800 , 1-888 numbers, when they are ordered we ask for the to term on our DID number xxxx. If a change is needed we contact the Telco and ask for the Term to change from xxxx to yyyy.

Hope this helps!

Rob

120
Views
0
Helpful
1
Replies
CreatePlease to create content