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Community Member

(1) unallocated (unassigned) number. Explanation: The number requested site

We are seeing this error mainly when calling 800 numbers from our remote locations. The call is going through though. Any thoughts?

Thanks

3 REPLIES
Cisco Employee

(1) unallocated (unassigned) number. Explanation: The number req

If this are outbound calls, and other calls work fine, call your telco, it basically means they have no idea how to/where to route the call.

If this are inbound, it means your call routing does not work, either in the GW, or CUCM. They're not able to find the route for that DN, either wrong number of digits, wrong inbound CSS, if H323 wrong DP, pointing to a server where H323 is not running, etc.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

(1) unallocated (unassigned) number. Explanation: The number req

They are all outbound calls and the call is going through just fine. Each call shows the 5 records in RTMT.

Cisco Employee

(1) unallocated (unassigned) number. Explanation: The number req

Then I'd debug the GW to see what is coming from telco, and what's happening with that call.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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