What are you trying to do in Bulk Admin? Modify existing? Add new?
If you are adding new UDPs, then you would need to do two things:
1) In the BAT spreadsheet, on the User Device Profile page, set 'Maximum Number of Lines' to 2 (on the far right of the worksheet)
2) In CCM, make sure you create a User Device Profile template under the BAT menu that includes a Phone Button Template with two Lines assigned, or specify that Phone Button Template in the BAT spreadsheet.
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