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2 Sets of DID

We will be migrating from legacy phone/vm to cm413/unity405 and must use a new range of DIDs

During the phase migration, users will still have old DID which does not overlap with new DID and fortunately we will be staging and can currently start to integrate unity to their AD, so my ques is:

1. What is the best way to import users as they will still have old DID but we want to use the new DID as well

Do I use Alt Ext or something else?

Thx

1 REPLY
Cisco Employee

Re: 2 Sets of DID

Alternate extension is your best bet. If the DIDs are similar, you might be able to use Bulk Edit tool to set the alternate extensions.

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