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4.0.2 to 4.0.3 upgrade hosed

I've been working on upgrading my Unity 402 to 403 for the past SIX HOURS and the upgrade is stuck on a step that isn't even listed in the upgrade instructions.

The CISCO Unity Installation and Configuration Assistant wants me to configure the integrations. (Step 5 on it's wizard page)

I already have all my integrations set but the wizard won't let me proceed to step 6, setup SSL.

Any thought how to get past step 5?

Lee

2 REPLIES
Cisco Employee

Re: 4.0.2 to 4.0.3 upgrade hosed

You can trick the Cisco Unity Installation Configuration Assistant by adding the following registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\CUCA\UTIM

"HasCompleted" = a DWORD value of 1

See http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy80132&Submit=Search

New Member

Re: 4.0.2 to 4.0.3 upgrade hosed

Thanks. That's what I did following TAC's call back. What an ordeal I do not look forward to doing again.

Lee

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