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New Member

4.0.3 UM Exchange Server link & GC/AD sync error

I recently installed UM 4.0.3 with Exchange 2000 off box in a new forest/domain. Install appeared normal. I've got 2 problems now: 1) when I Bulk Import (whether from AD or CSV), the import appears to work, but the Exchange Server for the subscriber is empty. When I do a web/SA Import, it works fine. I can use DOHPropTest to set the mail server on the Bulk Imported users, but that hardly seems like a long-term solution. The other problem is that I'm logging GC and AD sync errors (user & admin operations appear otherwise normal). I've checked the GC registry entries and they appear fine.

Ideas?

4 REPLIES
Cisco Employee

Re: 4.0.3 UM Exchange Server link & GC/AD sync error

>>but the Exchange Server for the subscriber is empty

If you checked the Windows users' properties, are the email addresses created? If yes, then try to leave them an email/vm. The mailboxes should be created then and you will be able to see in Exchange Administration.

>>other problem is .. GC and AD sync errors

What kind of errors? Have you installed 4.0(3) Sr 1?

H. M.

New Member

Re: 4.0.3 UM Exchange Server link & GC/AD sync error

Hi,

The AD and GC errors are fixed in ES10

- gmb

Cisco Employee

Re: 4.0.3 UM Exchange Server link & GC/AD sync error

ES10 is integrated in SR 1 per my prev post :-)

H. M.

Gold

Re: 4.0.3 UM Exchange Server link & GC/AD sync error

How we you able to determine the errors would be fixed with ES10?

There are a lot of possible causes for DC/GC synch errors such as the DC/GC being down, permissions, spotty WAN links, and so on. None of the reasons I listed are due to a defect in Unity and thus would not be resolved by a code change.

I'm not saying that the issue won't be resolved with 4.0(3)SR1 but from the original post there isn’t enough data to determine root cause.

Thanks,

Keith

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