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Community Member

AA on CCME 7.1 ????

hi guys,

i have to configure AA on CCME 7.1 without CUE & i am not able to find out the Basic -Automatic Call Distribution (B-ACD) files for CCME 7.1 ... the B-ACD files which are available on net is for CCME 4.0 or previous not for 7.1 ????

i have tried B-ACD files of CME 4.0 on CME 7.1 but its not working !!!!

Regards,

2 REPLIES
Bronze

Re: AA on CCME 7.1 ????

Go to the software center:

http://www.cisco.com/kobayashi/sw-center/index.shtml

Go to:

Voice and Unified Communications Software

Cisco Unified CallManager Express & SRST

Download Individual Cisco Communications Manager Express files

Then select: cme-full-7.0.0.1.tar

CME 7.0 Full System Files for IOS 12.4(20)T releases. Includes MOH, updated GUI files, BACD, Ringtones, 7970 Backgrounds, and the following phone loads (7906/11, 7914, 7920/21, 7931, 7937, 7940/60, 7941/61,7942/62,7945/65, 7970/71,75)

It states it includes the BACD files for 7.x.

Community Member

Re: AA on CCME 7.1 ????

You have builtin B-ACD scripts embedded on the IOS , app-b-acd-aa and app-b-acd are already available .

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/guide/40bacd.html#wp1083384

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