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New Member

about the cue delete configuraton issue

hi,recently I met a cue issue, I want to delete all the config,and I issue the command "write erase" and "erase start-confi", but the configuration still exist, who can tell me how to erase the config.thanks

  • Unified Communications Applications
New Member

Re: about the cue delete configuraton issue

in addition, after i issued the erase command,I hv reloaded the CUE.

Hall of Fame Super Red

Re: about the cue delete configuraton issue

Hi Steven,

Perform the following steps to reset the system to Cisco Unity Express factory default values.


Step 1 se-10-0-0-0# offline

This command puts the system into offline mode.

Step 2 (offline)# restore factory default

This operation will cause all the configuration and data on the system to be erased. This

operation is not reversible. Do you wish to continue? (n)

Step 3 Do one of the following:

•Enter n if want to retain the system configuration and data.

The operation is cancelled, but the system remains in offline mode. To return to online mode, enter continue.

•Enter y if you want to erase the system configuration and data.

When the system is clean, a message appears indicating that the system will start to reload. When the reload is complete, a prompt appears to start the postinstallation process.

From this good doc;

Hope this helps!


"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
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