Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

about unity express license problem(urgent)

My unity express version is 2.3.3, my license is for cme, I want to change it to ccm, so I can connect with ccm, is it

can be changed? thanks for your reply.

1 REPLY
Hall of Fame Super Red

Re: about unity express license problem(urgent)

Hi Alan,

These licensing questions are always tricky, and your best bet would probably be to contact your SE or licensing@cisco.com

I am pretty sure the license file can be changed (probably a co$t involved).

That being said, here is some info on CUE Licensing downloads etc;

Separate license files exist for Cisco Unity Express used with Cisco CME (the license files that contain cme in the name) and Cisco Unity Express used with Cisco CallManager (the license files that contain ccm in the name).

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_implementation_design_guide_chapter09186a0080576186.html#wp1010315

If your system is already configured, you cannot change the license type from Cisco Unified CallManager to Cisco Unified CallManager Express. To make that change, you must reinstall and reconfigure the system. The data cannot be restored.

However, you can change the license type prior to running the initialization wizard.

From this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_installation_guide_chapter09186a0080677b06.html

Downloading the License Files

After ordering the appropriate license SKU, download the corresponding license file and installer file.

Prerequisites

IP address or name of the FTP server that will store the Cisco Unity Express applications.

Verify that the FTP server is accessible.

SUMMARY STEPS

1. Log in and go to the Cisco Unity Express page on the Cisco Software Center website.

2. Download the appropriate license file.

3. Copy the file to the FTP server.

DETAILED STEPS

--------------------------------------------------------------------------------

Step 1 Log in and go to the Cisco Unity Express page on the Cisco Software Center website at: http://www.cisco.com/public/sw-center/sw-voice.shtml.

Step 2 Download the appropriate license files

Step 3 Copy the file to the FTP server.

What to Do Next

Save the current configuration. After that is complete, install the new license file.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_installation_guide_chapter09186a0080677b06.html#wp1132730

Hope this helps!

Rob

120
Views
0
Helpful
1
Replies
CreatePlease login to create content