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New Member

Access Call Handler via Dial by Name

Is there any way to access call Handler via Dial by Name option.  There are auto attendants for multiple sites and we want to be able to get to the site auto attendant by dialling the site name.  Option we know of is to create a mailbox with the site name which routes the call to that sites auto attendant but this will require a mailbox license for each site we want to dial by name.  Any other thoughts?  We have version 8.6

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Cisco Employee

Access Call Handler via Dial by Name

You should be able to use contacts for this which do not require a license - they will show up in the directory.

They don't have call handlers associated with the as subscriber's do but you can have their transfer string setup to toss the caller into the call handler (auto attendant entry point) you want without burning licenses.

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Cisco Employee

Access Call Handler via Dial by Name

You should be able to use contacts for this which do not require a license - they will show up in the directory.

They don't have call handlers associated with the as subscriber's do but you can have their transfer string setup to toss the caller into the call handler (auto attendant entry point) you want without burning licenses.

New Member

Access Call Handler via Dial by Name

Thanks a lot.  It worked

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